Talent.com
Pacific Dental Services
Medical Patient Care CoordinatorPacific Dental Services • Phoenix, Arizona, US
Medical Patient Care Coordinator

Medical Patient Care Coordinator

Pacific Dental Services • Phoenix, Arizona, US
30+ days ago
Job type
  • Full-time
Job description

Responsibilities

  • Coordinate fees and insurance benefits for patients utilizing financial options to give patients choices for how they can pay. Obtain necessary insurance approvals in a timely manner
  • Assists in monitoring prescriptions, insurance coverage and any other related paperwork
  • Responsible for the components for admission (i.e. obtain charts/records, insurance verification, treatment authorization, etc.)
  • Responsible for the daily and monthly billing operations according to specific clinic needs
  • Properly and efficiently utilize patient account software and maintain accuracy in records related to patient financials and personal information
  • Manages the clinician’s schedules in scheduling software system to ensure productivity and effective patient experience
  • Communicates effectively with team regarding changes in schedule, patient issues and clinician/office concerns
  • Greets visitors promptly and courteously, using eye contact upon their arrival at the clinic
  • Answers phones and assists walk in patients, consistently providing timely and accurate information to patients, clinicians, organization personnel, and public sector to achieve the highest possible level of satisfaction
  • Patient appointment scheduling, placing calls to patients who need appointment notification or reminders, including time, date and address/directions to the clinic.
  • Collecting initial demographic and clinical patient information and entering it into the medical record
  • Ensures that quality patient care is delivered to all patients and the clinic is maintained in accordance with professional and regulatory standards
  • Assists Supervisor/Manager in administrative duties or projects as assigned and in preparing and completing mandatory reporting

Qualifications

  • Equivalent to high school diploma or general education degree (GED) and 1+ years of business experience
  • Administrative/support experience with heavy customer service component, preferably in a health care setting
  • Computer literate skilled in word processing and data entry with keyboarding skills at 45-50 WPM
  • Knowledge of Microsoft Office Suite, including Outlook, Word and Excel

Preferred

  • Bachelor’s Degree; considerable prior coursework or on-the-job training in medical insurance, coding, billing, coordinating medical benefits, auditing
  • Experience in healthcare/medical clinic
  • Proficiency in Epic EHR

Knowledge/Skills/Abilities

  • Knowledge of office practices, technology applications and patient insurances
  • Good interpersonal communication skills
  • Ability to adhere to standard operating procedures and documented workflows
  • Understanding of general medical office operations and patient flow issues
  • Use of standard office equipment (i.e. telephones, copiers, scanners, facsimiles, multiline phone systems)
  • Ability to read, analyze and interpret common insurance plans and financial information
  • Ability to draw valid conclusions, apply sound judgment in making decisions under pressure
  • Ability to respond to common inquiries from customers
  • Ability to apply basic mathematical concepts such as division, multiplication, fractions and percentages to practical situations
  • Self-motivated, reliable individual capable of working independently as well as part of a team
  • Organized, detail-oriented individual able to work in a fast-paced environment.
  • Ability to multi-task effectively without compromising the quality of the work
  • Excellent interpersonal, oral and written communication skills
  • Ability to handle and maintain extreme confidentially with patient records
  • Ability to develop and maintain collaborative and effective working relationships with management and all levels of staff
  • Ability to maintain an appropriate professional appearance and demeanor

Benefits

  • Medical, dental, and vision insurance
  • Paid time off
  • Tuition Reimbursement
  • 401K
  • Paid time to volunteer in your local community
Create a job alert for this search

Medical Patient Care Coordinator • Phoenix, Arizona, US

Similar jobs

Patient Coordinator

Eye Care PartnersPhoenix, AZ, United States
Full-time

EyeCare Partners is the nation's leading provider of clinically integrated eye care.Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patient... Show more

 • Promoted

Health Unit Coordinator

Dignity HealthPhoenix, AZ, United States
Full-time

Job Summary and ResponsibilitiesAs our Health Unit Coordinator (HUC), you will serve as the central administrative and communication hub for the nursing station, ensuring efficient patient flow and... Show more

 • Promoted

Care Coordinator

Southwest Human DevelopmentPhoenix, AZ, United States
Full-time

Southwest Human Development is Arizona's largest nonprofit dedicated to early childhood development.The first five years of life are the most critical in a child's development.At Southwest Human De... Show more

 • Promoted

Bilingual Lead Medical Coordinator

National Youth Advocate ProgramPhoenix, AZ, United States
Full-time

Upon contract of award Working At NYAPNYAP's commitment to doing what is best for children, youth and their families is a core value and one that we look for in our newest team members.Paid days of... Show more

 • Promoted

Medical Coordinator- Street Medicine Team (56064)

CirclePhoenix, AZ, United States
Full-time

Signing Bonus! Paid after 90 days, spread over 9 months.This role will drive a mobile medical unit (26-foot Vehicle)Summary of Position:Circle the City is a rapidly growing non-profit dedicated to ... Show more

 • Promoted

Special Medical Coordinator

Catholic CharitiesPhoenix, AZ, United States
Full-time

Helping our community's most vulnerable with solutions that permanently improve lives.Our Refugee program assists individuals that have been granted refugee status.We assist refugees who are new to... Show more

 • Promoted

Healthcare Coordinator

Pacific Dental ServicesMaricopa, AZ, United States
Full-time

Now is the time to join Maricopa Smiles Dentistry and Orthodontics.You will have opportunities to learn new skills from our team of experienced professionals.If you're ready to take your career to ... Show more

 • Promoted

Medical Staff Assignment Coordinator

Mayo ClinicTempe, AZ, United States
Full-time

Why Mayo Clinic** Mayo Clinic is top-ranked in more specialties than any other care provider according to U.As we work together to put the needs of the patient first, we are also dedicated to our ... Show more

 • Promoted

Care Coordinator - TAY; Central & Highland (8432)

TerrosPhoenix, AZ, United States
Full-time

Care Coordinator - TAY; Central & Highland.Position Type: Full Time Job Shift: Day Shift Education Level: High School Diploma/GED Travel Percentage: Up to 50% Category: Behavioral Health/Social Wor... Show more

 • Promoted

Mortgage Client Coordinator

SummitHRPhoenix, AZ, United States
Full-time

Offering a full benefit package (health insurance + 401K) and competitive salaries.Oversees multiple aspects of origination, file management, communication, and the overall customer experience for ... Show more

 • Promoted

Care Coordinator - Dental Treatment Coordinator

Anthem Family DentistPhoenix, AZ, United States
Full-time +1

Care Coordinator - Dental Treatment CoordinatorOur dentistry clinic, North Valley Family Dentist in Phoenix, AZ, is calling all customer service rock stars to apply to join our amazing dental offic... Show more

 • Promoted

Home Care Service Coordinator (Scheduler) - Bilingual

Arcadia Home Care and StaffingPhoenix, AZ, United States
Full-time

Position Summary: Responsible for scheduling and supervising in-home care workers and clients in a geographic area.If you seek a challenging position with the satisfaction of knowing that you have ... Show more

 • Promoted

Utilization Review Coordinator

Chandler Chamber Of CommerceChandler, AZ, United States
Full-time

Healthcare Utilization Management Coordinator.Proactively monitor utilization of services for patients to optimize reimbursement for the facility.Act as liaison between managed care organizations a... Show more

 • Promoted

Customer Care Coordinator

CselitegetawaysPhoenix, Arizona, United States
Remote
Full-time
Quick Apply

We are looking for a motivated and detail oriented individual to join our remote team.In this role, you will assist clients with coordination, updates, and general support, helping ensure as smooth... Show more

Supervisor, Managed Care

Cardinal HealthPhoenix, AZ, United States
Full-time

What Managed Care contributes to Cardinal Health** Practice Operations Management oversees the business and administrative operations of a medical practice.Managed Care oversees the interactions t... Show more

 • Promoted

Client Care Coordinator

SkinSpiritScottsdale, AZ, United States
Full-time

Client Care CoordinatorCelebrating 20years of excellence, SkinSpirit is a top destination for aesthetic skincare and body-with over 55 locations nationwide.Our highly trained experts are the best i... Show more

 • Promoted

Patient Access Manager

Ironwood Cancer & Research CentersChandler, AZ, United States
Full-time

Ironwood Cancer & Research Centers is seeking an experienced Patient Access Manager for our multi-specialty oncology practice.In this role, you'll lead front-end financial operations and drive exce... Show more

 • Promoted

Patient Coordinator

Choice Health CarePhoenix, AZ, United States
Full-time

OverviewPatient Coordinator (TEMP)Summary:The Patient Coordinator (Front Office Receptionist) schedules appointments, performs check-in and out duties, assists with checkout duties as needed, and p... Show more

 • Promoted

RN Patient Care Manager

VITAS HealthcarePhoenix, AZ, United States
Full-time

Team ManagerThe Team Manager is the leader of the Patient Care Team and that member of the team whose function is to:supervise, evaluate and coordinate the various component members of the interdis... Show more

 • Promoted

Patient Care Assistant

Vi LivingScottsdale, AZ, United States
Part-time

Overview: Vi is recognized as a Great Place to Work and one of Glassdoor's 100 Best Companies to work for.Join our team and enhance your career in a vibrant and supportive environment.What We Offer... Show more