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TRUCONNECT COMMUNICATIONS INC
Associate (Rialto, CA Store)TRUCONNECT COMMUNICATIONS INC • Rialto, CA, US
Associate (Rialto, CA Store)

Associate (Rialto, CA Store)

TRUCONNECT COMMUNICATIONS INC • Rialto, CA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

TruConnect is looking for a motivated full-time Associate. We are seeking talented sales professionals who are passionate about making money and advancing their careers.

You will help customers select and purchase a wide variety of wireless communication devices and accessories. This is a great opportunity to join a growing company where your career goals can be established, achieved, and celebrated.

Job Duties:

  • Perform face-to-face quality sales at various field locations, and the retail store
  • Understand and be compliant with government programs, such as California Lifeline and Affordable Connectivity Program (ACP)
  • Generate sales by offering wireless prepaid products, upgraded handset offers, data top-up, and special promotional offers.
  • Provide professional and friendly customer service to existing customers and assist in troubleshooting handset issues or answering general questions
  • Process top-up payments, devices, and accessory purchases
  • Follow proper cash handling procedures and accurate cash reporting
  • Available to work flexible hours including evenings, weekends, and holidays
  • Help maintain presentable field set-ups by displaying all products
  • Assist in keeping track of physical inventory and providing daily reports of sales activity
  • Achieve and exceed monthly individual sales goals
  • Complete special projects and perform other duties as assigned by manager
  • Handle and resolve customer service issues
  • Other duties as assigned
  • MUST BE AVAILABLE TO WORK WEEKENDS

Required Qualifications:

  • Education Level: High School Diploma, GED
  • 1 - 2 years of face-to-face customer service
  • Basic computer knowledge and basic knowledge of using a tablet
  • Dependable transportation
  • Excellent communication skills (verbal and written)

Preferred Qualifications:

  • 1 - 2 years' sales experience
  • Fully Bilingual (Spanish/English)
  • Telecommunications background
  • Works well under pressure within a competitive team environment
  • Retail, sales or other customer service-related experiences

Physical Job Demands:

  • Primarily work outdoor/field locations
  • Ability to stand/sit for long periods of time
  • Ability to travel to field locations assigned.
  • Ability to set-up and transport field sales materials: table/tent/posters/inventory/etc.
  • Work outdoors for special events
  • Must be able to type on a computer keyboard or tablet
  • Must be able to lift/move 30 pounds
  • Must be able to drive a vehicle
  • Must be able to stand for long periods

Benefits:

  • 401(k)
  • 401(k) matching
  • Medical insurance, including PPO & HSA
  • Dental insurance
  • Vision insurance
  • Flexible Spending Account(s)
  • Free Life & Long-Term Disability Insurance
  • Free Identity Theft Protection & Travel Assistance
  • Access to corporate discount program
  • Flexible schedule
  • Paid time off (sick, bereavement, and Flex PTO)
  • Parental leave

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Associate (Rialto, CA Store) • Rialto, CA, US

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