Server

Job Description

Job Description

POSITION PURPOSE:
We are seeking a hospitality focused and organized individual to join our team as a server delivering an exceptional dining experience to guests. Providing attentive service, expertly guide guests through the menu, and ensure that all their needs are met with grace and professionalism.

ESSENTIAL FUNCTIONS AND DUTIES:

• Greet guests warmly upon arrival and escort them to their tables with elegance and courtesy.

• Present menus and provide detailed descriptions of dishes, including ingredients, cooking methods, and recommendations.

• Offer wine and beverage recommendations and assist with pairing selections to enhance the dining experience.

• Take accurate food and beverage orders from guests and enter them into the POS system promptly.

• Ensure all orders are transmitted to the kitchen and bar accurately and in a timely manner.

• Serve food and beverages to guests with precision and attention to detail, adhering to established service standards.

• Maintain impeccably set tables, including replacing linens, flatware, and glassware as needed.

• Monitor tableware and replenish supplies to ensure a flawless dining environment throughout the meal.

• Attend to special requests or accommodations from guests, such as dietary restrictions or seating preferences.

• Demonstrate a comprehensive understanding of the menu, including ingredients, preparation methods, and flavor profiles.

• Stay informed about daily specials, seasonal offerings, and any changes to the menu.

• Answer guest questions confidently and provide informed recommendations based on individual preferences.

• Proactively suggest additional menu items, appetizers, desserts, or beverages to enhance the dining experience.

• Encourage guests to indulge in premium offerings and personalized enhancements to their meals.

• Conduct oneself with elegance, poise, and professionalism at all times, reflecting the high standards of the establishment.

• Maintain a polished appearance, including adherence to grooming and uniform guidelines.

KNOWLEDGE, EXPIERENCE AND SKILLS

• A high school diploma or equivalent is preferred.

• Additional training or certification in food service, hospitality, or sommelier studies preferred.

• Previous experience as a server in fine dining or upscale restaurant settings.

• Extensive knowledge of fine dining etiquette, service procedures, and wine service.

• Strong communication and interpersonal skills, with the ability to engage guests in a friendly and polished manner.

• Attention to detail and a commitment to delivering flawless service with precision and grace.

• Ability to work effectively in a fast-paced environment and multitask under pressure.

• Flexibility in scheduling, including evenings, weekends, and holidays.

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:

• Maneuvering through crowded dining areas and navigating between tables with grace and agility.

• Moving swiftly and efficiently to accommodate guest needs and maintain timely service.

• Capability to lift and carry trays, plates, glassware, and other serving equipment weighing up to a certain threshold.

• Transporting food and beverage orders from the kitchen or bar to guest tables with care and balance.

• Clear and articulate speech for communicating with guests, colleagues, and kitchen staff.

• Active listening skills to understand guest preferences, address inquiries, and respond to feedback effectively.

• Comfort wearing a designated uniform or attire required by the establishment, including appropriate footwear for long periods of standing and walking.

• Maintaining a polished appearance and adhering to grooming standards set by the employer.

INTENT AND FUNCTION OF JOB DESCRIPTIONS

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer.

Cipriani is an equal opportunity employer.

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