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Senior Technical Account ManagerVirtualVocations • Athens, Georgia, United States
Senior Technical Account Manager

Senior Technical Account Manager

VirtualVocations • Athens, Georgia, United States
1 day ago
Job type
  • Full-time
Job description

Serving as a trusted technical advisor, the full-time Senior Technical Account Manager will ensure the successful deployment and secure operation of the Mattermost platform for U.S. Federal and enterprise customers, focusing on technical onboarding, architecture design, and customer engagement in a remote work environment. Key Responsibilities Lead technical onboarding, configuration, and production deployments for strategic enterprise and U.S. Federal customers Design and implement secure, scalable architectures for Mattermost across various environments Serve as the primary technical point of contact for assigned accounts, collaborating with internal teams to resolve complex issues Required Qualifications Senior-level experience in Technical Account Management, Sales Engineering, or a similar customer-facing technical role Strong technical knowledge of Linux system administration, networking, and cloud infrastructure Hands-on scripting or development experience with Python, Go, Node.js, or similar languages Understanding of cybersecurity principles and secure system architecture Experience managing large enterprise or government customers and aligning technical delivery with business requirements

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Senior Technical Account Manager • Athens, Georgia, United States

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