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Senior Technical Account ManagerVirtualVocations • Aloha, Oregon, United States
Senior Technical Account Manager

Senior Technical Account Manager

VirtualVocations • Aloha, Oregon, United States
30+ days ago
Job type
  • Full-time
Job description
Supporting Cash App Pay and Afterpay merchants across North America, the full-time Senior Technical Account Manager will manage post-sales technical partnerships, leveraging HTML, CSS, and JavaScript to resolve integration issues while driving growth and commercial outcomes. Key responsibilities Identify and act on post-sales growth opportunities within the merchant portfolio to enhance GPV and feature adoption Provide education on Cash App Pay and Afterpay features and conduct quarterly technical reviews linking integration health to commercial performance Collaborate cross-functionally with various teams to deliver technical solutions that improve the merchant experience and facilitate product adoption Required qualifications Senior-level experience in account management, customer success, or a client-facing technical role within payments, fintech, or e-commerce Hands-on technical experience in Solutions Engineering, Partner Engineering, or software development Solid understanding of payments infrastructure, APIs, integrations, and e-commerce platforms Proficiency in JavaScript, HTML, and CSS, with the ability to assess and debug integration issues Experience with monitoring tools for proactive issue detection and portfolio health oversight
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Senior Technical Account Manager • Aloha, Oregon, United States

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