To support a growing patient support team, the full-time Remote Healthcare Customer Service Representative will assist patients, families, and healthcare partners by answering inbound calls, making outbound calls to schedule appointments, and providing clear guidance after completing a paid in-person training in Erie, PA. Key responsibilities Professionally answer inbound calls and make outbound calls to assist patients and provider offices Listen carefully to understand caller needs and provide accurate information while maintaining confidentiality Document interactions and collaborate with internal teams to resolve scheduling, benefits, and account questions Required qualifications High School Diploma or GED required Must attend a paid ~3-week in-person training in Erie, PA Previous customer service, call center, or healthcare experience preferred Strong computer and data entry skills Reliable high-speed internet and a dedicated home workspace for remote work
Healthcare Customer Service Representative • Athens, Georgia, United States
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Madison, GA, 30650, United States. Show more
