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Technical Account ManagerVirtualVocations • Aloha, Oregon, United States
Technical Account Manager

Technical Account Manager

VirtualVocations • Aloha, Oregon, United States
30+ days ago
Job type
  • Full-time
Job description
Owning the technical health of a portfolio of customer accounts, the full-time Technical Account Manager will manage onboarding, integration support, and ongoing customer relationships while working closely with Engineering and Product teams in a remote capacity. Key responsibilities Own onboarding, integration support, and ongoing technical health for customer accounts Set up and configure customer integrations, including API authentication and webhooks Drive technical escalations and coordinate with Engineering to resolve issues Required qualifications 4+ years in a technical account management, solutions engineering, or senior technical support role, preferably with API-based or ML/AI products Experience in independently setting up and debugging API integrations using tools like Postman or curl Proven ability to manage relationships with both technical and non-technical stakeholders Cross-functional collaboration experience with engineering and product teams Strong judgment and problem-solving skills in ambiguous situations
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Technical Account Manager • Aloha, Oregon, United States

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