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Senior Technical Account ManagerVirtualVocations • Jackson Heights, New York, United States
Senior Technical Account Manager

Senior Technical Account Manager

VirtualVocations • Jackson Heights, New York, United States
9 days ago
Job type
  • Full-time
Job description
Supporting Cash App Pay and Afterpay merchants across North America, the full-time Senior Technical Account Manager will manage post-sales technical partnerships, drive commercial outcomes, and leverage technical expertise to enhance merchant integration and performance. Key responsibilities Identify and act on post-sales growth opportunities to enhance merchant performance and feature adoption Provide education and quarterly technical reviews to merchants, linking integration health to commercial success Collaborate cross-functionally to deliver technical solutions that improve the overall merchant experience Required qualifications Senior-level experience in account management or a client-facing technical role within payments, fintech, or e-commerce Hands-on technical experience in Solutions Engineering, Partner Engineering, or software development Proficiency in JavaScript, HTML, and CSS for assessing and debugging integration issues Solid understanding of payments infrastructure, APIs, and e-commerce platforms Experience engaging with C-suite and VP-level stakeholders to translate technical insights into business recommendations
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Senior Technical Account Manager • Jackson Heights, New York, United States

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