Talent.com
Village Green
ConciergeVillage Green • Detroit, Michigan, United States
Concierge

Concierge

Village Green • Detroit, Michigan, United States
5 days ago
Job type
  • Full-time
Job description
Job Description

A Concierge is committed to resident satisfaction in the apartment community. This position will assist in the daily workflow to ensure that all events, service requests are handled quickly and professionally. The position operates on a 24/7 basis in some locations, and specifically evening shifts in other locations. (The shifts are customized as required by each site.) Basic responsibilities will fill the role of hospitality ambassador at the site, as the concierge is the first point of contact for residents, visitors, prospects and vendors. The ideal candidate for the position will be enthusiastic, outgoing with an excellent customer service mindset. This position is to satisfy resident’s requests, questions and needs, serve as a liaison to the Management office, assist in renting apartments (to include information, tours, taking calls) when the leasing office is closed or needs dictate.


Qualifications

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

  • Welcomes residents and guests in a courteous and friendly manner as they enter the building
  • Communicates to the residents regularly via resident newsletters and social media
  • Become familiar and provide recommendations to residents on community attractions and local amenities when requested.
  • Participates in event marketing
  • Provides brochures, floor plans and other collateral to clients
  • Completes guest cards, provides mini-tours and acts on leasing behalf during off-hours
  • Retrieves packages for residents
  • Provides refreshments to residents and guests
  • Maintains Concierge Binder
  • Keeps front lobby stocked with magazines, collateral, maps, transportation schedules, menus, etc as described in the binder layout
  • Maintains a clean and orderly front desk, lobby area, and storage closets were applicable
  • Prepares incident reports and correlating documentation
  • Adheres to established policies related to fair housing
  • Communicates with co-workers, management, residents, vendors, and all outside contacts in a courteous and professional manner
  • Maintains confidentiality of co-workers, management, owners, past and current residents, vendors, and all outside contacts

REQUIREMENTS

  • Must have minimum High School Diploma/GED, social media skills, customer service, and writing skills
  • Must have the availability to work a flexible schedule any day of the week
  • Strong organizational and time management skills
  • Ability to communicate effectively both verbally and written
  • Ability to resolve minor problems while maintaining a friendly and professional manner
  • Must be team-oriented



Additional Information

Village Green is an equal opportunity employer committed to cultivating an inclusive and diverse workplace. We welcome and encourage all qualified individuals to apply, regardless of personal characteristics or background.

As part of our hiring process, all employment offers are contingent upon the successful completion of required background checks. Village Green maintains drug-free workplace locations, and pre-employment drug testing is required.

We also participate in E‑Verify to confirm employment eligibility in accordance with federal law.

We offer an outstanding benefits package including...
- 401K, with a match!!!!
- Medical
- Dental
- Vision
- Bonus program

Create a job alert for this search

Concierge • Detroit, Michigan, United States

Similar jobs

Spa Concierge Woodhouse Spa

Sage Solutions GroupDetroit, MI, US
Full-time
Quick Apply

Our client is seeking a self-starting  Spa Concierge  responsible for welcoming guests, preparing them for services, ensuring their comfort and relaxation through guest amenities, and pro... Show more

Above-Ground Pool Installation Contractor

Blue World Pools, Inc.Grosse Ile, Michigan, United States
Full-time

Immediate work is available for experienced pool installers or skilled dirt workers, heavy equipment operators, landscapers, pavers, grading crews, or construction workers.This is an "on-the-road" ... Show more

 • Promoted

Best Hidden Secret in Seattle, WA...

US Medical Management.Troy, MI, United States
Full-time

Visiting Physicians Association (VPA), is the national leader in delivering home based primary care.In practice for over 20 years spanning across 12 states, VPA is making a huge impact in healthcar... Show more

 • Promoted

Valet Attendant (FT)

PENN EntertainmentDetroit, MI, United States
Full-time

We're always looking for talent that believes in having fun.At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced.You'll work with an incr... Show more

 • Promoted

Patient Coordinator I Concierge Service

McLaren Medical GroupDetroit, MI, United States
Full-time

Karmanos Cancer Institute Appointment Scheduler.Job Summary: Responsible for scheduling clinic, radiology and other ancillary appointments for returning KCC patients as well as performing all respo... Show more

 • Promoted

Houseperson

Sage Hospitality Group, LLCDetroit, MI, United States
Full-time

Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.Responsibil... Show more

 • Promoted

Remote Travel Planner & Concierge

Destiny&Co Travel AgencyDetroit, MI, United States
Remote
Full-time

A leading travel agency is looking for a Virtual Trip Coordinator to support travelers throughout their journeys.This fully remote position requires strong communication skills and attention to det... Show more

 • Promoted

Online Casino Tester- work-from-home

ReeledgeGrosse Ile, Michigan, United States
Remote
Full-time

Join our distributed team and help evaluate online platforms through interactive testing assignments.This is a flexible, remote opportunity with full training provided and no prior experience requi... Show more

 • Promoted

Paid Casino Tester- work-from-home

ReeledgeGrosse Ile, Michigan, United States
Remote
Full-time

Join our distributed team and help evaluate online platforms through interactive testing assignments.This is a flexible, remote opportunity with full training provided and no prior experience requi... Show more

 • Promoted

STOCK & HOUSEKEEPING ASSOCIATE

Von Maur, Inc.Rochester Hills, MI, United States
Full-time

As a Stock & Housekeeping Associate, you are the heart of store operations.The care you take in maintaining the store creates customer loyalty and upholds our reputation as America's Leading Depart... Show more

 • Promoted

Greeter

WalmartTroy, MI
Full-time

As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store.Your warm and friendly demeanor will create a welcoming atmosphere and set the tone for a posit... Show more

 • Promoted

Housekeeping Houseperson - MGM Grand Detroit

MGM Resorts InternationalDetroit, MI, United States
Full-time

The SHOW comes alive at MGM Resorts International.Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being ... Show more

 • Promoted

Valet Attendant DMC/Detroit- ($14+TIPS, Tuesday-Saturday, 7AM-3PM, Full-time)

Encore Service GroupDetroit, MI, United States
Full-time

Exceptional Valet Team Members Needed.Encore Service Group was founded on the belief that healthcare and hospitality should go hand-in-hand, and it is our mission to make a lasting positive impress... Show more

 • Promoted

Asset Protection Detective, Somerset Collection - Full Time

Macy'sTroy, Michigan, United States
Full-time +1

Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditions.Macy's 4th of July Fireworks, and the wonder of... Show more

 • Promoted

Contractor - Earn Up to $37/hr

TradeJobsWorkforce48308 Rochester, MI, US
Full-time

Responsibilities and Duties Ability to read blue prints and follow install instructions.Sanding, routing, prepping wood cabinets Refacing wood cabinets Install doors using standard blum hinges Mas... Show more

 • Promoted

Certified Occupational Therapist School 2026-2027 SY

Epic Special Education StaffingGrosse Ile, Michigan, United States
Part-time

Completion Bonus + $3,000 in referral bonuses!.Start the 2026–2027 school year strong with Epic Special Education Staffing.We’re offering a $2,000 Completion Bonus for eligible clinicians and educa... Show more

 • Promoted

Valet Captain - Water Square Residences

SP PlusDetroit, MI, United States
Full-time

SP+, a Metropolis company, is an artificial intelligence company for the real world.We use computer vision to enable checkout-free parking experiences.So there's no fumbling with tickets, machines,... Show more

 • Promoted

Housekeeper

Marriott Hotels & ResortsTroy, MI, United States
Full-time

Our jobs arent just about giving guests a clean room and a freshly made bed.Instead, we want to build an experience that is memorable and unique.Our Guest Environment Experts are skilled in a wide ... Show more