CRM Manager - Home Improvement / Lighting Industry

About Us

We are a leading e-commerce company in the lighting industry, dedicated to providing high-quality lighting solutions to customers across various platforms. Our team is young, dynamic, and full of energy, always striving for innovation and excellence. We are looking for talented individuals to join us and be part of our exciting journey.

Job Highlights

Salary : $25-$40 per hour (negotiable based on experience).

Benefits : Group health insurance (medical, dental, vision, life), paid vacation, sick leave, 401K retirement plan, attendance bonuses, and other allowances.

Career Development : Well-established company with structured training and promotion opportunities.

Work Environment : Young and dynamic team, long-term stable positions available. Short-term applicants or those without legal work authorization will not be considered.

Employment Requirements : Proficiency in both written and spoken English and Chinese. Must have valid work authorization. OPT / CPT / H1B sponsorship available.

Work Schedule

Monday to Friday, 9 : 30 AM - 6 : 00 PM (on-site only, remote work is not available).

Join Us!

If you are passionate about social media marketing, enjoy challenges, and love creativity, we welcome you to join our team!

📩 Apply now : Send your resume to hr@torchstar.us

📱 Contact : Text 949-237-2675 (Dan)

📍 Los Angeles, CA | Full-Time

We're looking for an experienced CRM Manager to join our growing team in the lighting and home improvement industry. As we expand both our e-commerce and B2B presence, you'll play a critical role in building the CRM system that connects our sales, customer service, and marketing operations.

What You'll Do :

Develop customer segmentation, sales pipelines, and automation workflows

Collaborate with sales, e-commerce, and operations to optimize client touchpoints

Drive CRM adoption across teams and provide training

Analyze customer behavior and generate actionable reports

What We're Looking For :

3+ years in CRM, ideally in home improvement / building materials

Hands-on experience with HubSpot, Salesforce, Zoho, or similar

Strong data mindset and project management skills

Comfortable working cross-functionally

Bilingual (English + Mandarin) preferred

Benefits :

You will enjoy a competitive wage, stable hours, and an employee discount. Full-time employees will be eligible for TORCHSTAR's benefits package which includes dental and vision coverage, life insurance, paid time off, paid holidays and a 401(k) plan.

Group Health Insurance

Dental Care

Vision Care

401(k)

Life Insurance

Paid Sick Leave

Paid Vacation Leave

Employee Discount

Gas Reimbursement

We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! TORCHSTAR team members make a difference in the lives of customers, colleagues, and the communities where we live and work every day. TORCHSTAR is an equal opportunity employer committed to workplace diversity.