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Contact Center SupervisorVirtualVocations • Littleton, Colorado, United States
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Contact Center Supervisor

Contact Center Supervisor

VirtualVocations • Littleton, Colorado, United States
7 days ago
Job type
  • Full-time
Job description
A company is looking for a Contact Center Supervisor for the TRICARE program. Key Responsibilities Supervise call center staff to ensure quality standards and proper procedures are followed Develop work schedules, assign duties, and evaluate employee performance Provide coaching and support for training needs and handle escalated issues Required Qualifications Bachelor's degree in a related field 3-5 years of relevant professional experience Equivalent combination of education and experience may be considered Experience supporting the TRICARE program is required Ability to maintain confidentiality in all work tasks
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Contact Center Supervisor • Littleton, Colorado, United States

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