Talent.com
Guest Experience Lead
Guest Experience LeadMcDonald's • Honolulu, HI, US
Guest Experience Lead

Guest Experience Lead

McDonald's • Honolulu, HI, US
30+ days ago
Job type
  • Full-time
Job description

Guest Experience Leader

Flexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU.

PERKS & BENEFITS :

  • Competitive pay from $16.00 per hour - $18.18 per hour plus cash incentives
  • Employee discounts and free meals
  • Paid sick leave and / or paid time off
  • Tuition reimbursement and / or educational assistance
  • Training and advancement opportunities
  • Weekly direct deposit
  • 401k plan
  • Medical, dental, and vision benefits

And much, much more!

  • Available to full time employees in select locations.
  • This role is vital to the guest experience because you'll :

  • Lead the experience : Check in with guests and make sure they are enjoying themselves
  • Be the solution : Handle guest concerns and provide resolve to their satisfaction
  • Understand that teamwork is key : Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment
  • Be in the know : Offer expert insight into promotions and benefits of utilizing the McDonald's App, Mobile Order & Pay features
  • To be successful in this position, you'll need :

  • A humble and hospitable demeanor;
  • Passion for helping and serving others (customers and fellow team members);
  • A desire to learn and grow; and
  • The ability to communicate effectively and anticipate customer needs
  • So, what's your job combo?

    Equal Employment Opportunity and Our Value of Inclusion

    McDonald's is committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. In accordance with applicable laws, McDonald's provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of their job and to enjoy equal benefits and privileges of employment. Additionally, McDonald's provides reasonable accommodations for qualified applicants and candidates with disabilities. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdonaldsandme@support.mcdonalds.com.

    This job posting contains general information about working in this restaurant. This job posting is not a complete description of all duties of the job. People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job.

    Create a job alert for this search

    Guest Experience Lead • Honolulu, HI, US

    Related jobs
    Full-Time Guest Experience Coordinator - Hiring Immediately

    Full-Time Guest Experience Coordinator - Hiring Immediately

    Highgate • Honolulu, HI, United States
    Full-time +1
    Full-Time Guest Experience Coordinator.The Guest Experience Coordinator is responsible for monitoring and assisting in the quality of overall guest experience from pre-arrival, in-house and post-st...Show more
    Last updated: 12 days ago
    Guest Services Manager (OEM)

    Guest Services Manager (OEM)

    Highgate Hotels • Honolulu, HI, US
    Full-time
    Highgate is a leading real estate investment and hospitality management company with over 15 billion dollars of assets under management and a global portfolio of more than 400 hotels spanning North...Show more
    Last updated: 30+ days ago • Promoted
    Guest Experience Lead

    Guest Experience Lead

    McDonald's • Mcbh Kaneohe Bay, HI, US
    Full-time
    Flexible scheduling with a side of always feeling valued.A job at McDonald's offers a job combo that fits YOU.Employee discounts and free meals. Paid sick leave and / or paid time off.Tuition reimburs...Show more
    Last updated: 30+ days ago • Promoted
    Guest Experience Manager OEM

    Guest Experience Manager OEM

    Royal Lahaina Resort • Honolulu, HI, US
    Full-time
    The Guest Experience Manager OEM is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services / Transportation in an attentive, friendly, efficient and courteous ...Show more
    Last updated: 30+ days ago • Promoted
    Concierge - Full Time

    Concierge - Full Time

    Atlantic Aviation • Honolulu, HI, US
    Full-time
    Quick Apply
    Why You’ll Love This Concierge Job.Did you ever want to work in aviation but didn’t know how to break into the industry? Would you like working in a fast-paced environment around some of the most i...Show more
    Last updated: 30+ days ago
    Guest Experience Lead

    Guest Experience Lead

    Hawaii Staffing • Mililani, HI, US
    Full-time
    Flexible scheduling with a side of always feeling valued.A job at McDonald's offers a job combo that fits YOU.PERKS & BENEFITS : Competitive pay from $16 per hour - 18. Employee discounts and free me...Show more
    Last updated: 6 days ago • Promoted
    Guest Services Agent (Part-Time)

    Guest Services Agent (Part-Time)

    Highgate Hotels • Honolulu, HI, US
    Part-time
    The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue ...Show more
    Last updated: 30+ days ago • Promoted
    Seasonal Hiring Event (Guaranteed Interview)- Seeking- CNAs ($1,500 Bonus $16-$22 hourly pay)

    Seasonal Hiring Event (Guaranteed Interview)- Seeking- CNAs ($1,500 Bonus $16-$22 hourly pay)

    Wilson Care Group • North Shore, Hawaii
    Full-time
    Quick Apply
    Certified Nurse Aide - Wilson Care Group- Full-Time-salary $700+ weekly pay ($1500+ bonus).Looking to make money as a Qualified Caregiver? Do you have 6 months+ experience? Can you handle the full ...Show more
    Last updated: 30+ days ago • Promoted
    Guest Services Manager

    Guest Services Manager

    Marriott International • Honolulu, HI, US
    Full-time
    Focus on the core content of the job post, removing all unnecessary metadata, navigation links, and extraneous details.Ensure the formatting is clean and consistent, with a high signal to noise ratio.Show more
    Last updated: 30+ days ago • Promoted
    Concierge - Casual Hire (Waikiki)

    Concierge - Casual Hire (Waikiki)

    The Plaza Assisted Living • Honolulu, HI, US
    Full-time
    Casual Hire - Wednesday, Friday, Saturday 3p-7p.At The Plaza, our Concierge is responsible for providing excellent hospitality as they are the first impression for all visitors into the Plaza commu...Show more
    Last updated: 25 days ago • Promoted
    Hotel Manager

    Hotel Manager

    Royal Lahaina Resort • Honolulu, HI, US
    Full-time
    Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.New York, Boston, Miami, San F...Show more
    Last updated: 30+ days ago • Promoted
    Military Guest Advisor

    Military Guest Advisor

    GameStop • Schofield Barracks, HI, US
    Full-time
    Working with direct or close supervision, the Military Guest Advisor delivers consistent world-class guest service experiences using elements of GameStop's Buy-Sell-Trade Model, The Circle of Life ...Show more
    Last updated: 6 days ago • Promoted
    Senior Banquet Manager

    Senior Banquet Manager

    Marriott International • Kahuku, HI, US
    Full-time
    Focus on the main content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the formatting beautiful and high signal to noise ratio.Show more
    Last updated: 30+ days ago • Promoted
    Concierge - Casual Hire (Moanalua)

    Concierge - Casual Hire (Moanalua)

    The Plaza Assisted Living • Honolulu, HI, USA
    Full-time
    Quick Apply
    Concierge position available at The Plaza at Moanalua.Casual hire hours - day and evening shift.At The Plaza, our Concierge is responsible for providing excellent hospitality as they are the first ...Show more
    Last updated: 30+ days ago
    Guest Services Agent (Part-Time)

    Guest Services Agent (Part-Time)

    Royal Lahaina Resort • Honolulu, HI, US
    Part-time
    The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue ...Show more
    Last updated: 30+ days ago • Promoted
    Host

    Host

    Waialae Country Club • Honolulu, Hawaii, United States
    Part-time
    Quick Apply
    Waialae Country Club is a private membership club, which provides its members with a championship golf course, dining services, health / recreational facilities and hosts the PGA Tour's Sony Op...Show more
    Last updated: 30+ days ago
    Guest Experience Manager OEM

    Guest Experience Manager OEM

    Highgate Hotels • Honolulu, HI, US
    Full-time
    The Guest Experience Manager OEM is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services / Transportation in an attentive, friendly, efficient and courteous ...Show more
    Last updated: 30+ days ago • Promoted
    Guest Services Manager

    Guest Services Manager

    Hawaii Staffing • Honolulu, HI, US
    Full-time
    Serves as the property manager on duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any...Show more
    Last updated: 6 days ago • Promoted