Field Service Technician III - Copiers & Printers (Digital Imaging Equipment)

Overview

About the Role : Canon USA is seeking a Field Service Technician III to join our service team. You'll be responsible for on-site maintenance, diagnostics, and repair of Canon-supported copiers, printers, and multi-function imaging devices (MFPs) at client locations — often in a fast-paced, 24 / 7 customer-driven setting where responsiveness and reliability are key.

Your Impact

• Perform routine maintenance and break / fix repairs of digital imaging equipment (copiers, printers, MFPs).
• Respond quickly and professionally to customer service calls in the field.
• Maintain accurate service logs and reports, including Field Service Reports and Expense Reports.
• Report product failure trends and serviceability issues to your manager with proper documentation.
• Ensure all assigned equipment meets operational performance standards.
• Represent Canon in a customer-facing role with professionalism and excellent communication skills.
• Adhere to customer-specific site protocols, including safety measures such as COVID-19 protocols when required.
• Deliver exceptional service and support in a 24 / 7 environment where uptime matters.

Qualifications

Compensation and Perks

In accordance with applicable law, the anticipated rate for this role is $24.39 - $36.53 hourly. This role is eligible for a transportation allowance.

Company and Benefits

Canon U.S.A., Inc. is a leading provider of imaging solutions with a commitment to its Kyosei philosophy of social and environmental responsibility. We offer a competitive compensation package including medical, dental, vision, 401(k), discretionary profit sharing, discretionary success sharing, educational assistance, vacation, and more. A comprehensive list of benefits is available at the Canon Life at Canon page.

Equal Opportunity

Canon U.S.A., Inc. is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. All applicants must be legally authorized to work in the United States. This posting is not a guarantee of employment and is subject to change. If you are not reviewing on our Careers site, we cannot guarantee the posting's validity. For current postings, visit our careers page.

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