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Vice President of Professional ServicesVirtualVocations • Wichita, Kansas, United States
Vice President of Professional Services

Vice President of Professional Services

VirtualVocations • Wichita, Kansas, United States
1 day ago
Job type
  • Full-time
Job description
Leading a globally distributed team, the full-time Vice President of Professional Services will be responsible for the strategy, execution, and financial performance of NPO-focused services, driving customer adoption and retention while managing the P&L and optimizing service delivery across multiple practice areas in a remote environment. Key responsibilities Oversee the Professional Services organization, ensuring alignment and performance against service delivery standards Manage the NPO Services P&L, focusing on margin and utilization optimization to meet financial targets Define and execute a multi-year vision and operating strategy for NPO Professional Services to enhance customer engagement and retention Required qualifications Proven experience leading professional services organizations within a SaaS or technology company with full P&L accountability Demonstrated ability to design and implement services delivery methodologies in a complex, multi-product environment Experience building and managing high-performing, globally distributed teams, including offshore delivery models Strong track record of influencing at the executive level and driving alignment on strategic initiatives Ability to partner cross-functionally with Sales, Product, Customer Success, and Support teams to achieve shared outcomes
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Vice President of Professional Services • Wichita, Kansas, United States

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