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Enterprise Customer Success ManagerVirtualVocations • Shreveport, Louisiana, United States
Enterprise Customer Success Manager

Enterprise Customer Success Manager

VirtualVocations • Shreveport, Louisiana, United States
30+ days ago
Job type
  • Full-time
Job description
To enhance client relationships and drive account growth, the full-time remote Enterprise Customer Success Manager will collaborate with leadership to ensure customer success, mitigate churn, and manage strategic relationships effectively. Key responsibilities Drive account growth by identifying opportunities for new products and services that align with client goals Partner with clients to define success metrics and track KPIs to maximize value from solutions Act as the primary point of contact for executive stakeholders, providing strategic relationship management and support Required qualifications Bachelor's degree in Business, Healthcare Administration, or a related field 5+ years of experience in Customer Success or Account Management, preferably in B2B SaaS Strong understanding of complex system integrations and APIs Experience in discussing contracts and identifying upsell opportunities Familiarity with healthcare delivery or clinical operations is a plus
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Enterprise Customer Success Manager • Shreveport, Louisiana, United States

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