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AI Operations & Analytics Manager

AI Operations & Analytics Manager

TealiumDallas, TX, US
13 hours ago
Job type
  • Full-time
Job description

AI Operations & Analytics Manager

Tealium is the trusted leader in real-time Customer Data Platforms (CDP), helping organizations unify their customer data to deliver more personalized, privacy-conscious experiences. As the demand for connected, intelligent customer engagement grows, Tealium's leadership in CDP is translating directly into leadership in enabling enterprise AI strategies. By providing clean, consented, and actionable data, Tealium empowers its customers to accelerate the adoption of AI and machine learning, fueling smarter personalization, predictive insights, and business outcomes at scale.

More than 800 leading global brands trust Tealium to power their customer data strategies and deliver real-time, personalized experiences at scale. Team Tealium has team members present in nearly 20 countries worldwide, serving customers across more than 30 countries. We win together with respect and appreciation for the talents required of all positions and the people who contribute to each of these. We are intentional about our WOWs (Ways of Work) culture, our investment in our team members, and how we care and connect.

With an extraordinary portfolio of investors (including Georgian, Silver Lake Waterman, Battery, and others) and deep industry experience, Tealium has the financial backing, profitability, and expertise to continue to outpace competitors and lead the way in innovation. Today, Tealium holds over 50 patents, and a few of the recent industry recognitions include :

  • A Leader in the 2025 Gartner Magic Quadrant for Customer Data Platforms
  • 2025 TrustRadius Award Winner : Buyer's Choice
  • 2024 Invoca Partner Collaboration Award
  • 2024 G2 Leader in Tag Management & Enterprise Data Governance
  • Tealium Customer Data Hub achieved the Top Rated Award by TrustRadius (2024)
  • Named on Destination CRM's 2024 Top 100 Technologies List for Sales
  • Named on the 2024 Best and Brightest in the Nation list
  • BuiltIn's 2024 Best Place to Work

The AI Operations & Analytics Manager plays a pivotal role in evolving how the marketing organization leverages AI, data, and automation to drive efficiency, personalization, and insight. This role sits at the intersection of marketing operations, data analytics, and AI enablement building, monitoring, and optimizing the workflows, models, and agents that power next-generation marketing performance. The ideal candidate understands both marketing systems and data science fundamentals, translating business goals into scalable AI workflows that save time, improve accuracy, and unlock smarter decisions across the funnel.

AI-Enabled Marketing Operations

  • Own the operational health of AI systems, including data pipelines, models, and integrations with marketing and business tools (e.g., Salesforce, Marketo, Tealium, Copy.ai, Replit).
  • Build and optimize AI workflows and agents that support campaign execution, lead management, content creation, and data hygiene.
  • Collaborate with Tealium's internal AI capabilities and data infrastructure to integrate first-party data and real-time triggers into automated decisioning and personalization workflows.
  • Oversee model deployment and monitoring, including drift detection, accuracy tracking, and error resolution for AI-driven programs (e.g., lead scoring, customer segmentation, content generation).
  • Partner with Legal and Compliance to ensure all AI-enabled marketing processes adhere to data privacy, consent, and ethical use standards.
  • Data & Insight Operations

  • Partner with analytics teams to create AI-powered dashboards that provide insight into campaign performance, customer journeys, and operational efficiency.
  • Maintain a reliable data foundation that connects Tealium, Salesforce, and Marketo data streams for advanced analytics and AI training.
  • Develop real-time audience segments in Tealium for targeting and personalization.
  • Identify and instrument key performance metrics that measure both marketing impact and AI system performance.
  • Use AI tools (e.g., Copy.ai, Replit, Python notebooks, LLM integrations) to help automate analysis, content workflows, campaigns, and reporting.
  • Cross-Functional Enablement & Strategy

  • Lead cross-functional initiatives that scale AI capabilities across GTM Teams (Marketing, Sales, and Customer Success).
  • Champion a culture of data-driven decision-making and operational accountability by training marketers to safely and effectively use AI tools.
  • Identify and prioritize opportunities to leverage AI for efficiency, personalization, and automation across channels (email, paid media, web personalization, lead routing, scoring, etc.).
  • What You Bring To Tealium

  • 3+ years in Marketing Operations, Revenue Operations, or Data Analytics roles.
  • Hands-on experience with Salesforce (SFDC), Marketo, Tealium, and related marketing data systems.
  • Familiarity with AI / ML and automation tools such as OpenAI, Copy.ai, ChatGPT, Replit, or workflow orchestration platforms (e.g., n8n, Zapier, Airflow).
  • Experience managing or enabling data pipelines and APIs across marketing tech stacks.
  • Strong analytical skills with working knowledge of SQL and modern BI tools (e.g., Looker, Power BI, Tableau).
  • Familiarity with Python, REST APIs, JSON, and data flows between systems.
  • Excellent collaboration skills and the ability to translate between technical, marketing, and executive stakeholders.
  • Wage Transparency

    In many U.S. states, employers are required to include a pay range for posted positions. Although this isn't a requirement in every state, communicating transparently is a cornerstone of our operations at Tealium, and we believe in making this information available to all applicants. The U.S. pay range for this full-time position is listed below, however, base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to a competitive base salary, this position is eligible for a robust benefits package that includes the following :

  • Employees are eligible to receive an annual bonus and stock options.
  • Employees and their families are eligible for medical, dental, vision, life, and disability insurance.
  • Employees have the option to enroll in our 401k plan and are eligible to receive contributions for company matching.
  • Employees are eligible for flexible paid time-off and extended paid parental leave.
  • We offer 11 paid holidays annually.
  • We offer 15 hours of paid work time for volunteer activities and programs.
  • Our sick leave accrual is the following for our employees :
  • Exempt CA employees (not including San Francisco) including NY : accrue 40 hours each year. Unused sick leave carries over into the next year. Employees cannot exceed 80 hours in a given year.
  • Exempt Non-CA employees (not including NY) including SF : Accrue 1 hour every 30 hours worked. Cannot exceed 180 hours in the calendar year.
  • Non-Exempt : accrue 1 hour every 30 hours worked. Unused carries over to the next year. Not to exceed 108 hours in a calendar year.
  • An overview of our benefits and perks can be found on our careers page. Additional details regarding the benefits package will be provided during your interview process.
  • Compensation Range- $74,000- $85,000 Base + Variable + Equity
  • Why You Want To Work Here

    At Tealium, we don't just offer the ordinary, we provide the extraordinary :

  • Tealium WOWs (Ways of Work), our award-winning culture is how we think, act, and connect together at Tealium
  • Mosaic, our commitment to diversity, equity, and inclusion is grounded in our mosaic of diverse perspectives and shared belonging as we live in work across the US and in nearly 20 countries
  • Tealium Cares, to promote caring in our communities, 15 hours of paid work time for volunteer activities and programs is offered annually
  • Tealium Connects (remote-first working), enabling many of us to choose where we do our best work and offering new hire stipends to assist with purchasing things we need to support a successful home office environment
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    Operation Manager • Dallas, TX, US

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