Seasonal Customer Service Representative

To support a seasonal surge in claims processing, the full-time hourly Seasonal Customer Service Support Representative will perform claims data entry for First Notice of Loss (FNOL), manage email inquiries, and research unidentified claims documents remotely. Key responsibilities Performs daily claims customer support activities and FNOL entry into ClaimCenter Responds to claims email inquiries and maintains the Customer Care Center inbox throughout the day Researches unidentified claims documents in Claims Capture following service level guidelines Required qualifications 1+ years of experience in a contact center environment Data entry experience with a focus on accuracy and attention to detail High School Diploma or General Education Diploma (GED) or equivalent experience Proficient in using core systems and office software Strong customer service orientation