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Contact Center RepresentativeVirtualVocations • Austin, Texas, United States
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Contact Center Representative

Contact Center Representative

VirtualVocations • Austin, Texas, United States
6 days ago
Job type
  • Full-time
Job description
Contact Center Representative, a full-time position responsible for scheduling patient appointments and providing operational support in a call center environment while ensuring a high level of customer service. Key Responsibilities Schedule patients for various medical appointments and services Handle inbound and outbound calls, assisting patients and routing them to appropriate teams Maintain compliance with federal and state regulations regarding patient information and care Required Qualifications, Training, and Education High School Graduate or Equivalent 1+ years of experience in healthcare preferred Previous customer service experience Call center experience preferred Proficient with computer programs such as Email, PowerPoint, Excel, and Word
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Contact Center Representative • Austin, Texas, United States

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