Pre-Sales Engineer - CA

Pre-Sales Engineer - CA

At Auctane, we are united by a passion to help businesses deliver whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items over $200 billion worth to recipients around the globe.

The Auctane family of mailing and shipping software products includes ShipStation, , ShipStation API, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.

Win as One. Delight Customers. Deliver Great Outcomes.

About the Role

At Auctane, a Pre-Sales Engineer is an experienced operational and technical sales professional who works with clients on-site to identify their needs and develop customized business solutions using Auctane's products and services with a strong understanding of the small parcel shipping industry. They work closely with the sales team to understand the client's business, logistics, and IT environment, and then design and present solutions that meet those needs. An Auctane Pre-Sales Engineer also plays a key role in the pre-sales and implementation process, providing operational and technical support to the sales team and answering any operational and technical questions clients may have.

Solutions Engineers play a vital role in the success of any logistics and technology company. They are the bridge between the sales teams and product teams, and they are responsible for ensuring that clients have the best possible experience with the company's products and services. Auctane has many solutions directly tied to their product and services and many more tied to their partners. An Auctane Pre-Sales Engineer is the subject matter expert understanding these solutions and the monetization impact they bring to Auctane and the client.

This is a remote position and the ideal candidate must live in the Bay Area.

Travel Requirements : Up to 75% spent in the field.

Sales Perks :

• Fully Paid Annual International President's Club Trip (Auctane Employee Plus One)
• Exciting and Motivating Annual Global Revenue Kick Off Week at HQ in Austin, TX
• Competitive Compensation Packages

What will you be doing?

Serve as primary logistics, operational and technical sales point of contact for Auctane sales teams and clients during the pre-sale's engagement and implementation process.

Build and deliver customized analysis and proposals to drive customers to adopt Auctane technology and shipping solutions quicker.

Develop and maintain a deep understanding of both Auctane's carrier and technology solutions.

Collaborates with other Auctane departments to ensure Sales commitments, technical solutions, and marketing programs are successful.

What are we looking for?

What will make you stand out?

What do we offer?

Additional Position Duties : (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.)

Equal Opportunity Employer / Veterans / Disabled

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