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Full Time Meta Lab Experience Expert

Full Time Meta Lab Experience Expert

BDS Connected SolutionsNew York, NY, US
30+ days ago
Job type
  • Full-time
  • Permanent
  • Temporary
Job description

Meta Experience Expert

We're Growing! Join our Meta Lab Retail team at 697 5th Avenue in New York City as we bring Ray-Ban AI Glasses and Meta Quest mixed reality to life. As a Meta Experience Expert, you will deliver a best-in-class, white-glove experience through immersive, hands-on demos of cutting-edge wearable and mixed reality technology. You'll represent our client's brand with enthusiasm, educating consumers and turning product demonstrations into meaningful customer acquisitions. Our ideal candidate is tech-savvy, detail-oriented, an exceptional communicator, and deeply committed to delivering world-class customer service.

This is a full-time seasonal position running through the end of February 2026 with the potential to become permanent. Paid training will take place the week of November 3rd, and the store is scheduled to open on November 13th. You must have full availability for training.

Whether you're applying with Apollo, BDS, MAG, White Hawk, or BTR, you're joining the same team : Channel Partners. One network. One purpose. One great place to grow.

Minimum Pay

USD $27.00 / Hr.

Maximum Pay

USD $27.00 / Hr.

Additional Compensation

Bonus potential

What We Offer

  • Weekly pay schedule and early wage access - get paid when you need it!
  • Health and wellness benefits plans
  • Paid time off and holidays
  • Paid parental leave
  • 401(k) with employer matching
  • BDS Employee discount program
  • Paid training
  • Referral bonus
  • Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs
  • Opportunity to work with a growing company that actively rewards and promotes its employees

What You'll Do

  • Be a subject matter expert! Fully understand the features and benefits of our client's products including accessories
  • Conduct world-class demonstrations of our client's mixed reality and wearable products within the dedicated space by creating immersive experiences with consumers that influence how they play, learn & experience the world around them
  • Process consumer transactions using our client's Point of Sale (POS) system
  • Achieve all goals and key performance indicators; in partnership with the Retail Manager, develop action plans when targets are not met
  • Perform day to day operations, including but not limited to; opening and closing procedures and maintain interactive customer displays
  • Show up on time with a can-do attitude, ready to support team goals and daily operations
  • Other duties as assigned by management
  • What You'll Bring

    Experience and Education :

  • High School Diploma or equivalent
  • 2-3+ years of customer-facing experience in premium retail
  • Proven experience in presentation, public speaking, and / or storytelling
  • Skills and Attributes :

  • Exemplary interpersonal communication, soft skills, written, verbal and on camera
  • Ability to leverage advanced customer service and industry-related experience to engage with consumers
  • Must be results and detail-oriented
  • Must be extremely tech-savvy and passionate about technology
  • Ability to ask effective questions and be an active listener
  • High level of initiative and self-motivation with a continued drive to learn
  • Strong problem-solving and conflict resolution skills
  • Able to work well in a team environment
  • Must have reliable transportation to get to and from work on time
  • Flexible availability including nights & weekends
  • Physical Requirements :

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to :

  • Engaging with customers while talking, standing, walking, and conducting demos of our client's product which includes repetitive use of hands, arms, legs and grasping
  • Frequently lift and carry up to 25 pounds
  • Occasionally lift and carry up to 50 pounds
  • Continuous hand / eye coordination and fine manipulation
  • Candidates should be able to work comfortably with a variety of lighting conditions, including occasional flashing or contrasting light patterns
  • Important Information

    The pay range for this position is based on a variety of factors, including but not limited to relevant experience, education, skills, internal equity, and market data. Final compensation will be determined during the interview process and may vary based on individual qualifications and business needs. All compensation will comply with applicable federal, state, and local minimum wage laws and regulations.

    We will consider for employment all qualified applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

    Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

    CCPA Privacy Policy for CA Residents

    BDS Connected Solutions. ("BDS") is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. BDS is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. BDS is an at-will employer.

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    Experience Expert • New York, NY, US

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