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Head of Business, Mid-Market Sales, Google Customer Solutions

Head of Business, Mid-Market Sales, Google Customer Solutions

GoogleChicago, IL, United States
1 day ago
Job type
  • Full-time
Job description

Head of Business, Mid-Market Sales, Google Customer Solutions

Join to apply for the Head of Business, Mid-Market Sales, Google Customer Solutions role at Google

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals.

Minimum qualifications

  • Bachelor's degree or equivalent practical experience.
  • 11 years of experience in sales in advertising, marketing, consulting, digital media, business development, or advertising agencies.
  • Experience coaching or developing sales professionals.

Preferred qualifications

  • MBA degree.
  • Experience with or coaching digital campaign management, particularly in Google Ads or similar products.
  • Experience exceeding sales quotas in digital advertising sales or similar field.
  • Experience in building relationships with internal and external C-level stakeholders, particularly in an advertising or marketing context.
  • Experience managing and inspiring high-performance sales teams.
  • Experience building a book of business in digital media.
  • Responsibilities

  • Lead the management, operations, training, coaching, and support of Account Strategists and Account Executives to deliver on business growth, engagement, and customer satisfaction goals for a portfolio of customers.
  • Work with the executive leaders to ensure collaboration between the team, partner promoters, and cross-functional teams, and align on Google-wide priorities.
  • Cultivate customer relationships through key C-level meetings and speaking engagements.
  • Guide and hold team accountable in building and managing effective long-term plans with their customers.
  • Define the future of customer interaction (e.g., automation, first-party data, customer lifetime value, Customer Relationship Management (CRM) analysis, Online to Offline, CRM integrations) and help develop the necessary infrastructure and processes.
  • Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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