Manager Of Enterprise Services Team
The Manager of the Enterprise Services Team is responsible for streamlining and optimizing the company's application portfolio, acting as an active gatekeeper for new and existing applications, and leading a team dedicated to operational excellence, security, and continuous improvement. This role requires strategic vision, strong leadership, and a commitment to collaboration and innovation.
Performs all required management responsibilities including but not limited to : implementing the company's policies, programs, and guidelines; ensuring employee productivity and growth; managing resources; knowing Varex's business; and maintaining functional, technical, and external market awareness necessary for managing immediate organization. Typically focused on internal IT service delivery for employees, but may have an external client focus if involved with company-hosted, web-enabled, or outsourced solutions delivery.
Key Responsibilities
- Conduct comprehensive inventory and assessment of all hosted applications (internal, third-party, cloud).
- Analyze applications to identify redundancies, overlaps, and gaps; develop strategic plans for consolidation and reduction.
- Establish and enforce robust administration and governance practices for application usage, licensing, performance monitoring, and compliance.
- Actively monitor application relevance and usage through regular audits and user feedback.
- Evaluate and endorse new applications to ensure alignment with company goals and minimize complexity
Leadership & Team Development
Lead by example in time management and project prioritizationDevelop a skills and capabilities matrix; provide mentoring, feedback, and professional growth opportunities.Encourage continuous learning and support career developmentOperational Excellence & Service Integration (DevOps in a Non-Coding Context)Promote seamless collaboration between IT operations, service management, and business stakeholders to improve service deliveryDevelop and implement processes that enhance the reliability, efficiency, and responsiveness of enterprise applications and servicesCoordinate incident management and problem resolution to minimize downtime and maintain business continuitySupport and implement security initiatives to safeguard enterprise applicationsPrioritize tasks, delegate effectively, and utilize project management tools for tracking progressFoster a culture of continuous improvement by regularly reviewing application performance and implementing best practicesStrategic Planning & Innovation
Develop and communicate a long-term vision for the team, aligned with organizational strategy.Optimize resource utilization, manage budgets, and seek additional resources as needed.Encourage collaboration and cross-training to build a resilient, adaptable team.Stay current with technology trends; evaluate and implement innovative tools and processes.Performance ManagementSet clear, measurable goals and objectives for the team, aligned with organizational priorities.Monitor progress, adjust strategies, and conduct regular performance reviews.Recognize and reward outstanding contributions; address performance issues promptly.Experience Required
Enterprise Application Management : Proven experience in managing large portfolios of enterprise applications, including inventory, assessment, consolidation, and governance.IT Service Management : Hands-on experience implementing ITIL, ITSM, or similar frameworks for service delivery, incident management, and process optimization.Security Initiatives : Experience supporting and implementing security best practices for enterprise applications, including compliance and risk management.Project and Time Management : Demonstrated ability to prioritize tasks, delegate responsibilities, and utilize project management tools to track progress and outcomes.Team Leadership & Mentoring : Experience leading technical teams, developing skills matrices, mentoring staff, and fostering professional growth.Strategic Planning : Experience developing long-term vision and strategy for IT teams, aligning technology initiatives with organizational goals.Continuous Improvement : Track record of promoting and implementing continuous improvement practices within IT or enterprise services teams.Communication & Collaboration : Strong communication skills, with experience collaborating across departments and presenting to senior leadership. Performance Management : Experience setting measurable goals, conducting performance reviews, and managing team performance.Qualifications
B.S. degree in Information Systems, Computer Science, or related field.
7+ years of experience in IT service management, application portfolio management, or related areas.
Experience with application governance, security initiatives, and incident management processes.
Time Type : Full time
Job Type : Regular
Work Shift : N / A
Pay Rate Type : Salary
Benefits and Perks
Medical Insurance
Dental / Vision
10 Paid Holidays
PTO
Employee Stock Purchase Plan
401K match
Paid Parental Leave
Short & Long-Term Disability and Life Insurance
Competitive Pay
Flexible Schedules
Variety of Shift Options
Free Safety Shoes
Friendly Work Environment
On-site Cafeteria, Company Nurse, Credit Union, and Gym
Free Coffee and Soda
Tuition Reimbursement
Employee Referral Program
Career Advancement Opportunities
Employee Discounts
EV Charging Stations
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.