Customer Service Representative

Job Description

Job Description

We have an opportunity for a regular full-time Customer Service Rep.

This is an hourly position but a key role within our company; providing customer support and order taking / processing in a fast moving environment. Hours are 7 : 00 – 4 : 00 Monday through Friday. Wages are $20 - $28 DOE.

We are looking for a candidate who is a team player, detail oriented with excellent follow-through. No drama; must be mature with good interpersonal skills. This is a fast paced office environment taking orders and providing customer support in technical areas. Must have solid computer skills and the ability / interest to learn our product line for basic technical support. Good critical thinking abilities. We would prefer a candidate who is local if at all possible.

The following is our benefits package –

• PTO (paid time off) will begin to accrue after 90 days. Medical and ancillary benefits will be effective the 1st of the month following 90 days of employment.
• 6 Paid Holidays
• Medical - choice from an EPO or PPO Plan
• Dental (no charge for employee coverage)
• Vision (included with Medical)
• Group Life Insurance (no charge for employee coverage)
• Supplementary Life Insurance
• 401K
• Short term disability coverage
• Long term disability coverage
• Critical illness coverage
• Educational assistance
• with our pto whatever is accrued and not carried over as of December is cashed out – you do not lose it.

Our 401k has an annual discretionary bonus – 50% up to 15% of gross earnings. (last 2 years was a 75% match!)