Implementation Engineer

Working remotely on a full-time basis, the Implementation Engineer will deploy and support healthcare IT products, ensuring outstanding customer service and collaboration with cross-functional teams to enhance patient care. Key responsibilities: Deploy and support products effectively within the Technical Support Services team Lead the team to deliver exceptional customer service using Healthcare IT expertise Conduct technology and architecture assessments in collaboration with Solution Architects and Product Management Required qualifications: Bachelor's degree in Computer Science or equivalent experience 5+ years of experience in customer support with knowledge of Healthcare Integration (HL7, DICOM, IHE) Proficiency in scripting languages such as Shell, Ruby, or Perl, and familiarity with HTML, XML, PHP, and SQL Experience with network administration and standard services like IIS and Active Directory Practical knowledge of VMWare products and disaster recovery setup