Spanish Speaking Customer Service for Pharmaceuticals industry

Spanish Speaking Customer Service Representative

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in diverse industries including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process is designed to ensure that we match the best candidates with the right employers, providing a personalized experience for job seekers. We are currently seeking a dedicated Spanish Speaking Customer Service Representative for the Pharmaceuticals industry. In this role, you will play a critical part in delivering exceptional customer service to Spanish-speaking clients, ensuring they receive the assistance they need in a timely and professional manner. You will be part of a dynamic team that values communication, problem-solving, and empathy, while helping individuals navigate their pharmaceutical needs. If you are passionate about providing outstanding service and want to develop your career in a vibrant and supportive environment, we encourage you to apply and explore how we can help you find your dream job abroad with Patrique Mercier Recruitment, a project owned by The House of Mercier.

Responsibilities

• Provide exceptional customer service to Spanish-speaking clients in the pharmaceuticals industry.
• Respond to customer inquiries regarding medications, prescriptions, and health-related questions in Spanish.
• Document customer interactions and maintain accurate records of inquiries and resolutions.
• Collaborate with pharmacy staff to resolve issues and provide customers with timely information.
• Assist in the management of customer complaints by identifying issues and developing effective solutions.
• Educate customers about pharmaceutical products and services to enhance their experience.
• Stay updated on pharmaceutical regulations, policies, and products to provide accurate information.