To support a Specialty Infusion Pharmacy, the full-time Collection Specialist will manage medical accounts receivable processes remotely, focusing on resolving balances, making collection calls, and ensuring compliance with relevant regulations. Key responsibilities Research and resolve accounts receivable balances through timely collection actions and correspondence management Make routine collection calls on outstanding claims and document detailed notes in the company software system Identify billing errors and escalate potential risks or issues to management while providing exceptional customer service Required qualifications Previous home infusion and acute/specialty infusion pharmacy experience required High school diploma or equivalent; an associate degree in finance, accounting, or a related field is preferred 1-3 years of strong collections experience Knowledge of HCPC coding and medical terminology Experience with CPR+ and Waystar systems preferred
Collection Specialist • Raleigh, North Carolina, United States
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