Job Summary:
The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department who delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, Ski & Snowboard School lessons and childcare. As a member of this team, you are part of the guest experience and the face of Vail Resorts!
Job Specifications:
Starting Wage: $20.00/hr
Employment Type: Winter Seasonal 2026/2027
Shift Type: Full Time and Part Time hours available
Minimum Age: At least 16 years of age
Housing Availability: Yes
Job Responsibilities:
Work in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetime
Communicate with guests via phone and email
Accurately and efficiently explain and process all resort products and services
Complete daily end of Shift pos/register audits
Be a part of a fun, professional, caring work environment
Ability to work in a fast-paced environment while delivering exceptional experiences
Other duties as assigned
Job Requirements:
Ability to stand or sit for extended periods of time
Able to work outside in a winter environment
Comfortable working indoors for extended period
High School Diploma
Ability to lift 25lbs
Must be able to communicate fluently in English
Ability to work weekends and holidays
Ability to maintain a professional presence in the workplace and adhere to our appearance standards
A Ticket and Product Sales team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following:
Mountain Activities
Retail Rental operations
Food and Beverage Support
Ticket sales or scanning
Lift Operations
Base Area Operations
Ticket & Product Sales Agent • Keystone, CO, US
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