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Technical Support TechnicianVirtualVocations • Detroit, Michigan, United States
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Technical Support Technician

Technical Support Technician

VirtualVocations • Detroit, Michigan, United States
6 days ago
Job type
  • Full-time
Job description
A company is looking for a Technical Support Technician to provide essential IT support and maintain service excellence. Key Responsibilities Provide customer service and support via phone, email, and ticket requests for IT issues Install, modify, and repair computer hardware and software, including mobile devices Assist with office moves and conference room technology setup, and complete special projects as assigned Required Qualifications High school diploma or equivalent with two or more years of Service Desk experience, preferably in a law firm Experience in a Microsoft environment and familiarity with various IT systems and software Ability to handle confidential information with discretion and maintain high ethical standards Participation in rotating on-call and after-hours support is required Ongoing interest in personal and professional development and training
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Technical Support Technician • Detroit, Michigan, United States

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