Talent.com
Operations Manager, Home Delivery
Operations Manager, Home DeliveryCrate and Barrel • Tracy, CA, US
No longer accepting applications
Operations Manager, Home Delivery

Operations Manager, Home Delivery

Crate and Barrel • Tracy, CA, US
14 hours ago
Job type
  • Full-time
Job description

We inspire purpose-filled living that brings beauty and quality to the modern home. Together, we achieve. Associates across our business drive results, innovate, and inspire. Drawn together by our shared values and passion for our customers and our brands, we deliver home furnishings that are expertly designed, responsibly sourced, and bring timeless style and function to people's homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making—and our story is still unfolding.

We're here for it. We think you should be too. We're looking for a driven professional with an inclusive mindset to join our team as an Operations Manager, Home Delivery.

This role will be a key leader, overseeing all aspects of our Home Delivery performance, service levels, and associate development within the Distribution Center. You will analyze performance, manage inventory, and ensure excellent home delivery customer service by effectively leading a team and holding third-party logistics (3PL) partners accountable.

  • This is an on-site position based out of our Tracy, CA Distribution Center
  • This role is a People leader position

A day in the life as an Operations Manager, Home Delivery

  • Lead and develop Home Delivery associates to maximize performance and encourage professional growth
  • Manage all delivery activity, including communication between the distribution center, cross docks, and stores
  • Analyze and review performance with 3PLs, identifying opportunities and driving timely results
  • Interview and qualify new carriers based on skills, service expectations, and cost
  • Manage carrier and in-home damage claims, chargebacks, and returns in compliance with company standards
  • Develop, manage, and distribute monthly Home Delivery KPIs and reporting to leadership
  • Focus on providing excellent service to all business channels and continually improve service in a cost-effective manner
  • What you'll bring to the table…

  • Excellent analytical and problem-solving skills with a collaborative approach to resolving service issues
  • Strong interpersonal skills and effective communication, both written and verbal.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google platform
  • Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
  • Strong time management and organizational skills
  • We'd love to hear from you if you have…

  • Associate's degree or equivalent; Bachelor's degree preferred.
  • 5+ years of experience in home delivery
  • 3+ years of management experience in a distribution center or home delivery
  • Experienced in multi-site management and P&L ownership
  • Experience with warehousing software (e.g., AS400, Red Prairie / JDA) is a plus
  • Minimum Starting Rate : $101,900.00 Hourly Up to : $135,000.00 Hourly Pay ranges will be adjusted upward as needed to comply with applicable state and local law. In addition to your salary, based on your role, associates may be eligible for other compensation including bonuses, sales incentives, and long term incentives.

    J-18808-Ljbffr

    Create a job alert for this search

    Operation Manager • Tracy, CA, US

    Related jobs
    Travel Labor & Delivery RN - Critical Need

    Travel Labor & Delivery RN - Critical Need

    Coast Medical Service • Modesto, CA, US
    Full-time
    Coast Medical Service is seeking a travel nurse RN Labor and Delivery for a travel nursing job in Modesto, California.Job Description & Requirements. Coast Medical Service is a nationwide travel...Show more
    Last updated: 30+ days ago • Promoted
    Distribution Center Operations Manager - 2ND Shift

    Distribution Center Operations Manager - 2ND Shift

    CVS Health • Patterson, CA, US
    Full-time
    CVS Health Distribution Center Operations Manager.At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about ...Show more
    Last updated: 30+ days ago • Promoted
    AT&T Account Manager

    AT&T Account Manager

    Vyzah Inc • Stockton, CA, US
    Full-time
    Lead the Way : Become an AT&T Account Manager with Vyzah Inc.AT&T Account Manager in Stockton.In this role, you’ll represent AT&T through our D2D campaign, helping local residents access top-tier wi...Show more
    Last updated: 30+ days ago • Promoted
    Operations Manager

    Operations Manager

    TradeJobsWorkforce • 95111 San Jose, CA, US
    Full-time
    Operations Manager Job Duties : Oversees operational systems, processes, and infrastructure while looking fo...Show more
    Last updated: 30+ days ago • Promoted
    Area Manager 2026 Northern California (Recent and Upcoming Graduates)

    Area Manager 2026 Northern California (Recent and Upcoming Graduates)

    Amazon • Stockton, CA, US
    Full-time
    This is a full-time, entry level position located within one of Amazon's fulfillment centers, sort centers, delivery stations or other operations buildings. Amazon is seeking customer focused indivi...Show more
    Last updated: 30+ days ago • Promoted
    Store Manager (Sales, Customer Service)

    Store Manager (Sales, Customer Service)

    Freeway Insurance Services America • Tracy, CA, US
    Full-time
    Store Manager (Sales, Customer Service).Requisition Number : STORE027988.Location : Tracy, CA 95376, USA.Pay Range : $55000 - $120000 / year. Sign-On Bonus Opportunity of up to $3,500 •.Lucrative incent...Show more
    Last updated: 1 day ago • Promoted
    Operations Manager - Oakley, CA

    Operations Manager - Oakley, CA

    Amazon • Oakley, CA, US
    Full-time
    Our WW Operations network delivers millions of packages and smiles to Amazon customers every day.We are looking for motivated, customer-focused individuals who want to join our team.In this role, y...Show more
    Last updated: 7 days ago • Promoted
    Operations Manager - Tracy, CA

    Operations Manager - Tracy, CA

    Amazon • Tracy, CA, US
    Full-time
    Our WW Operations network delivers millions of packages and smiles to Amazon customers every day.We are looking for motivated, customer-focused individuals who want to join our team.In this role, y...Show more
    Last updated: 30+ days ago • Promoted
    Operations Manager

    Operations Manager

    Mr. Sparky • Brentwood, CA, US
    Full-time
    Join Our Team of Professional Electricians.Do you value professionalism and punctuality? Do you want to work with the best pros in the electrical industry? Then you could be a candidate for Mister ...Show more
    Last updated: 3 days ago • Promoted
    Restaurant Delivery - Flexible Onboarding

    Restaurant Delivery - Flexible Onboarding

    DoorDash • Stockton, CA, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 30+ days ago • Promoted
    Store Manager In Training - 3944 Oakdale CA

    Store Manager In Training - 3944 Oakdale CA

    CVS Health • Oakdale, CA, US
    Full-time
    Store Manager In Training (SMIT).At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming heal...Show more
    Last updated: 20 days ago • Promoted
    Store Operations Manager

    Store Operations Manager

    Tractor Supply • Salida, CA, US
    Full-time
    This position is responsible for proficiency in all areas of a retail operation.The position serves as the second in charge of operations to the Store Manager. Duties include performing operational ...Show more
    Last updated: 28 days ago • Promoted
    Account Manager - Home Health Sales

    Account Manager - Home Health Sales

    Mission Healthcare • Stockton, CA, US
    Full-time
    Account Manager - Home Health Sales.Mission Healthcare, located in seven states, is the largest home health and hospice company in the western United States. We have a critical missionto take care o...Show more
    Last updated: 30+ days ago • Promoted
    Manager in Training

    Manager in Training

    AutoZone • Antioch, CA, US
    Full-time
    AutoZones Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pled...Show more
    Last updated: 12 hours ago • Promoted • New!
    Nurse Manager, Labor and Delivery

    Nurse Manager, Labor and Delivery

    Sutter Health • Antioch, CA, US
    Full-time
    Manages and provides overall operational and clinical nursing leadership to an inpatient department(s) or setting.Plans and organizes inpatient nursing operations and resources to ensure effective ...Show more
    Last updated: 30+ days ago • Promoted
    Operations Assistant - Livermore -Mandarin Preferred

    Operations Assistant - Livermore -Mandarin Preferred

    UniUni Logistics • Livermore, CA, US
    Full-time
    UniUni, a North American leader in last-mile logistics, delivers tens of millions of parcels annually in Canada, from Coast to Coast, and is rapidly expanding across the United States.Founded in 20...Show more
    Last updated: 30+ days ago • Promoted
    Operations Manager

    Operations Manager

    Amazon • Oakley, CA, US
    Full-time
    Our WW Operations network delivers millions of packages and smiles to Amazon customers every day.We are looking for motivated, customer-focused individuals who want to join our team as an Operation...Show more
    Last updated: 22 days ago • Promoted
    Home Improvement Project Manager

    Home Improvement Project Manager

    Sears • Livermore, CA, US
    Full-time
    Home Improvement Project Manager.Sears Holdings Corporation is a leading integrated retailer with almost 2,500 full-line and specialty retail stores in the United States and Canada and the home of ...Show more
    Last updated: 30+ days ago • Promoted