Product Engineer II

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.

We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.

We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.

As a Product Engineer II, you will play a pivotal role in designing and onboarding advanced computer systems into production while delivering hardware and software support to our clients. You will collaborate closely with a multidisciplinary engineering team-including sales engineers, mechanical & regulatory engineers, systems verification engineers, and manufacturing engineering. You will help drive the development and deployment of next-generation edge AI, appliance, and embedded system solutions. Your efforts will directly impact key industry verticals such as transportation, healthcare, manufacturing, retail, healthcare, security, flight simulation, and media / live events.

Responsibilities

• Collaborate with the Sales Engineering team to design and specify hardware and software platforms.
• Manage the revision control of product and Bill of Materials throughout the product's lifecycle.
• Participate in the launch of new products, ensuring successful delivery to customers.
• Diagnose and resolve hardware, firmware, and software compatibility issues in coordination with customers and vendors.
• Conduct research on emerging technologies, including performance evaluations and benchmark testing.
• Monitor vendor end-of-life (EOL) notices and engineering change notifications (ECNs), initiating actions to ensure uninterrupted production of your products.
• Create and deliver quotations and statements of work with the account management team.
• Respond to and resolve advanced customer technical inquiries in a timely manner.
• Mentor and provide guidance to other Product Engineers to support team development.
• Support production teams by addressing technical challenges and ensuring smooth operations.
• Undertake assigned product management responsibilities, contributing to product strategy and execution.

Qualifications

Why AHEAD :

Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.

We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.

USA Employment Benefits include : - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits for additional details.

The compensation range indicated in this posting reflects the On-Target Earnings ("OTE") for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate's relevant experience, qualifications, and geographic location.