Automotive Customer Service Representative
Automotive Customer Service Representative
Location : 718 West Sublett Road Arlington, TX 76017
Job Overview : Recent college graduates would align well for this role and are welcome to apply for this excellent job opportunity! As an Automotive Customer Service Representative with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our guests.
Responsibilities include, but are not limited to :
- Answer phone calls and schedule appointments
- Check guests in and out
- Treating our guests with the utmost respect under all circumstances and with a heart consistent with the Christian Brothers Automotive
- Assisting the shop with receiving, processing, incoming and outgoing parts and other errands as needed
- Keep the facility clean and organized
- Desire to learn automotive repair service terminology and processes
- Direct, coordinate, and participate in performing guest service activities as dictated by workload
- Keeps the service team accountable for making guest update calls on their vehicle
- Serve as a community ambassador for the store through creating authentic relationships and partnerships
- Follow all safety policies and procedures
- Other duties as assigned
Qualifications :
Proven successful customer service experience is required; driven to serve othersSome experience in the automotive industry preferred; a strong desire to learn automotive terminology requiredMust have strong interpersonal skills to effectively communicate with our staff, vendors, and guestsValid state driver's licenseAbility to seek and accept coaching and directionAbility to multitask and meet deadlinesProficient with Microsoft Office Suite or related softwarePhysical Requirements :
While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hearThe employee is occasionally required to balance, stoop, kneel, and / or crouchThe employee must occasionally lift and / or move up to 50 poundsSpecific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focusBeing dependable for a position that is Monday through Friday 7 : 00 a.m. 6 : 00 p.m.This is an excellent entry-level Automotive Sales Service opportunity. No automotive industry experience is required for this opening. We are looking to add an amazing customer service-centered person to join our team! Join the CBA Family where you are valued as a person in a fast-growing company. If you enjoy being in a fun environment surrounded by good people. Apply today! All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.