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Bilingual Customer Care RepresentativeVirtualVocations • Staten Island, New York, United States
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Bilingual Customer Care Representative

Bilingual Customer Care Representative

VirtualVocations • Staten Island, New York, United States
17 days ago
Job type
  • Full-time
Job description
To support customer satisfaction, the full-time Bilingual Customer Care Representative will manage customer inquiries, process orders, and maintain relationships while working remotely with a potential transition to hybrid or onsite roles. Key responsibilities Serve as the first point of contact to resolve customer issues and inquiries Invoice and verify accounts accurately, ensuring timely processing of customer orders Develop and maintain professional relationships with customers and coordinate with operations on special requests Required qualifications High School diploma or GED may be required Fluency in both English and French is essential Proficient in Microsoft Office Suite and strong organizational skills Ability to lift a minimum of 20 lbs./9 kgs Experience in customer service or related field preferred
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Bilingual Customer Care Representative • Staten Island, New York, United States

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