People Operations Analyst
The People Operations Analyst is a key member of the People & Talent Operations Team, responsible for delivering seamless execution of core HR processes. This role balances operational excellence with a focus on creating a consistent, positive employee experience. You will serve as a trusted resource for employees, partner cross-functionally to keep systems and data running smoothly, and drive process improvements that scale with the business.
What You'll Do
Onboarding & Offboarding
- Own the end-to-end onboarding process for employees, interns, and contractors, managing operational tasks while creating a welcoming new-hire experience.
- Partner with People Success Partners to support smooth offboarding transitions.
Employee Support & Help Desk
Act as the first point of contact for employee inquiries, resolving or escalating requests to relevant team members.Own responses to topics such as :Employee data updates and changes
Employment verification requestsGeneral HR-related questionsEmployee Data Management
Maintain accurate, up-to-date employee records.Ensure data integrity by processing changes promptly and correctly.Process Improvement & Operational Excellence
Support broader People Operations processes and projects as business needs evolve.Identify, recommend, and implement opportunities for process improvements that drive efficiency, accuracy, and a better employee experience.Manage and execute projects tied to core People Operations responsibilities, ensuring timelines and deliverables are met.Partner with TechOps and other stakeholders to manage, maintain, and continuously improve the systems and tools that power People Ops workflows.What You Need
Experience : 13+ years in an operational, administrative, or people-focused role; direct experience in People Operations, HR, or related fields is a plus.Systems & Data : Familiarity with data management platforms; comfortable learning and navigating new tools and systems.Organization & Execution : Strong organizational skills with a keen attention to detail, while maintaining efficiency and consistency across processes.Problem-Solving Mindset : Proactive, resourceful, and able to independently take initiative to resolve issues or improve workflows.Process Orientation : Enjoys analyzing and refining processes to make them more effective, scalable, and employee-friendly.Employee Experience Focus : Demonstrated passion for creating a positive, consistent employee experience through operational excellence and responsive support.Collaboration & Communication : Strong interpersonal and communication skills, with the ability to partner cross-functionally and build trust across teams.Benefits (for U.S.-based full-time employees)
100% medical, dental & vision insurance coverage for youPartially covered for your dependents
One Medical annual membership401k (including employer match on contributions made while employed by Ramp)Flexible PTOFertility HRA (up to $5,000 per year)WFH stipend to support your home office needsWellness stipendParental LeaveRelocation support to NYC or SF (as needed)Pet insuranceReferral Instructions
If you are being referred for the role, please contact that person to apply on your behalf.
Other Notices
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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