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Remote Medical Customer Service RepresentativeVirtualVocations • Lubbock, Texas, United States
Remote Medical Customer Service Representative

Remote Medical Customer Service Representative

VirtualVocations • Lubbock, Texas, United States
3 days ago
Job type
  • Part-time
  • Remote
Job description
Providing essential support to patients, the part-time Remote Medical Customer Service Representative will handle inbound and outbound calls, verify patient information, and assist with prescription benefits while working flexible hours between 8 am and 8 pm EST. Key responsibilities Provide excellent customer service and patient support through effective communication Verify patient information and assist with inquiries regarding prescription benefits Gather and review patient billing and medical information in compliance with healthcare guidelines Required qualifications Minimum of 1 year recent call center experience Knowledge of medical terminology, HIPAA regulations, and patient privacy practices is a plus High school diploma or equivalent Ability to maintain a private, quiet, and distraction-free workspace Basic technical troubleshooting skills for remote work issues with a mandatory high-speed wired internet connection
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Remote Medical Customer Service Representative • Lubbock, Texas, United States

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