To support a growing healthcare initiative, the full-time Remote Medical Customer Service Representative will handle incoming calls, provide professional support, and assist customers with inquiries in a fast-paced remote environment. Key responsibilities Answer incoming calls and provide friendly, professional support to customers Navigate various systems to resolve inquiries and guide users through the provider portal setup Meet performance goals while maintaining quality service and contributing to team improvements Required qualifications 6+ months of call center experience 1+ year of customer service experience Ability to navigate multiple computer systems in a virtual desktop environment High school diploma or GED Distraction-free remote workspace
Remote Medical Customer Service Representative • Lubbock, Texas, United States
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