Supporting QVC's customer service team, the full-time Bilingual Customer Service Specialist will manage inbound calls in both Spanish and English, assist with customer inquiries, and promote products while working remotely from Virginia. Key responsibilities Handle a high volume of inbound customer inquiries in Spanish and English Assist customers with questions, process orders, and confirm refunds while personalizing the experience Work a set full-time schedule that includes weekend shifts and may require additional hours Required qualifications At least 12 months of customer service experience Ability to learn and work in a virtual environment Capability to navigate multiple systems and screens Must provide a distraction-free work-from-home environment Availability to work weekends and holidays as needed
Bilingual Customer Service Specialist • San Buenaventura, California, United States
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