Managing the execution of strategic customer engagement initiatives, the full-time Senior Manager, Customer Engagement will oversee the planning and coordination of Executive Advisory Boards and Customer Collaboratives, working remotely while fostering relationships with healthcare leaders to drive business outcomes. Key responsibilities Manage the planning, coordination, and execution of Executive Advisory Boards and Customer Collaboratives Coordinate all program logistics, including meeting schedules, communications, and participant materials Capture meeting outcomes and track follow-up activities across various departments to ensure implementation of customer insights Required qualifications Bachelor's degree required 5+ years of experience in customer engagement, strategic program management, or related fields Experience coordinating executive meetings or customer engagement programs Strong understanding of the healthcare industry and experience working with healthcare executives Exceptional project management skills with the ability to manage multiple initiatives simultaneously
Senior Manager, Customer Engagement • Fort Wayne, Indiana, United States
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