Job Description
Job Description
WHC Worldwide dba zTrip is the largest taxi operator in the U.S., active in more than 25 markets. We’re transforming transportation across North America by combining high-quality vehicles with the latest technology. Our mission is simple : improve lives through reliable, efficient, and accessible mobility solutions—for our passengers, drivers, and employees alike.
We’re looking for a VP of Operations to oversee and grow our operations in Omaha and Lincoln, NE . This is a hands-on leadership role focused on optimizing performance, delivering excellent service, and driving business success.
What We Offer :
- Health, Dental, Vision, and Life Insurance
- Paid Time Off (PTO) and Holiday Pay
- 401(k) with company match (up to 3%)
- A supportive and collaborative leadership environment
Your Key Responsibilities :
Maintain and grow customer relationships through direct engagement and service qualityLead recruitment, onboarding, and retention strategies for drivers and staffManage daily operations to ensure safety, efficiency, and service standardsOversee fleet readiness and vehicle maintenance to meet demandEnforce safety standards and ensure compliance with all regulationsAnalyze and act on key performance metrics (daily, weekly, monthly)Identify operational challenges and implement proactive solutionsDevelop budgets and manage financial performance for both marketsBuild a strong team culture focused on accountability, communication, and resultsSupport labor relations and assist with contract renewalsConduct regular audits to ensure operational and policy complianceWhat You Bring :
5–10 years of operations management experience, ideally in transportation or logisticsProven leadership with P&L responsibility and a track record of delivering resultsStrong interpersonal and team-building skillsA collaborative, hands-on approach to leadershipProblem-solving mindset and ability to adapt in a fast-paced environmentIf you're a motivated operations leader with a passion for transportation and team development, we want to hear from you. Join a growing company where your leadership makes a direct impact every day.