Service Advisor / Damage Estimator

Job Description

Job Description

Salary : $80,000-$100,000 / year

Automotive Service Advisor / Damage Estimator

We are a high volume, productive collision repair facility in the Hartford area. For nearly 40 years, we have made it a top priority to service our vehicles with quality workmanship and ensure that each customer has the smoothest experience possible. With numerous OEM certifications, our shop houses the tools and equipment for repairs to any vehicle that comes through our doors.

Were looking for a motivated individual who has a strong work ethic and an engaging personality to join our administrative staff. You must be a leader, have experience providing customer service, and have the ability to work with insurance companies on a daily basis.

Job Responsibilities

Prepare estimates for customers and insurance companies

Coordinate vehicle repair progress while the vehicle is in our possession

Provide communication to customers on the status of repairs to their vehicle

Build trust with customers to ensure they understand the quality of repair we will provide

Manage customer insurance claims from beginning to end

Negotiate repair labor rates and repair procedures needed with insurance companies

Job Requirements

Demonstrates customer service skills

Ability to work well with others in a team environment

Strong communication skills with customers and staff

Must be detail oriented

Must maintain a professional appearance

Keeps a clean and organized work area

Benefits

Competitive compensation

Medical insurance

401k Retirement plan

Paid vacation and sick time

Excellent work conditions and a team culture

If you feel that your experience or background aligns well with this role and would like to apply, please visit airportroadautobody.com / careers to fill out an application. You can also feel free to give us a call at the shop at 860-296-2639 if interested.