Urgent Care Veterinary Practice Manager

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Description

Department : UrgentVet Hospitals

Location : UrgentVet - Belterra

Description

UrgentVet is seeking an experienced Area Practice Manager to lead our practice teams in the METRO, STATE area. This is not your normal Practice Manager role! This position will support a group of UrgentVet hospitals in our region alongside our current Practice Managers. An Area Practice Manager role is a great opportunity for a current Practice Manager that is looking for that next step in their career to continue to develop and grow professionally without extensive or overnight travel. You will work collaboratively to help us in our mission to quickly help pets feel better!

About UrgentVet :

UrgentVet is redefining the urgent veterinary care experience by bridging the gap between general practice and emergency care. Our unwavering mission is to provide timely assistance to people and their cherished pets when they need it most. Urgency is the heartbeat of our organization, and we excel in delivering swift and compassionate care.

UrgentVet bridges the gap between daytime general practice and emergency / overnight care, offering after-hours care for canine and feline patients without the additional expense of emergency clinic fees. Our single doctor practices offer care for common urgent cases, including wound management, ear infections, vomiting / diarrhea, and euthanasia, and each of our paperless clinics is specially designed to deliver efficient care and equipped with cloud-based EMR, digital x-ray, and a full suite of IDEXX in-house lab equipment.

About the Position :

The Area Practice Manager is pivotal in the hospital team, overseeing day-to-day operations to ensure efficient after-hours acute care delivery while fostering a positive work culture across multiple hospitals. This role is an exciting opportunity for a skilled Veterinary Practice Manager eager to advance their career and contribute to delivering exceptional veterinary care while providing variety and challenge to your typical day-to-day.

As an Area Practice Manager, your mission is to support the hospitals in the local area, helping to lead the teams and oversee hospitals in harmony with the UrgentVet ethos, actively cultivating culture, engagement, efficiency, growth, and financial stability.

Preferred applicants have experience in veterinary medicine, people management, and be comfortable working alongside veterinarians.

Position Details

• Patient Advocacy : Be the advocate for patients and uphold a "Pet-First, Client-First" philosophy. Ensure a compassionate and client-centric approach to pet care.
• Community Engagement and Brand Ambassadorship : Nurture collaborative and mutually beneficial relationships with referring veterinarians and local businesses, positioning UrgentVet as the foremost choice for urgent pet care. Serve as a prominent brand ambassador for UrgentVet within the local community.
• Operational Excellence and Growth : Ensure patient care standards are met and provide the best urgent care medicine to the community while analyzing data and metrics for potential improvement and growth.
• People Management : Support and develop multiple hospital teams and managers in their careers as they continue to serve pets. Navigate and proactively resolve conflict and de-escalate.
• Inclusive Workplace Culture : Foster a safe and inclusive work environment where diversity is celebrated, and every team member feels valued.

A dditional Details

Skills, Knowledge, and Expertise

Emotional Intelligence and Communication

Leadership and Team Management

Operational Expertise and Business Acumen

Benefits

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Health Care Provider

Industries

Veterinary Services

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