Vice President of Operations

Salary : $185000-$195000 (to commensurate with experience)

Other Forms of Compensation : Bonus eligible

At Compass One, we embrace phenomenal leaders with a passion for hospitality excellence, operational innovation, and customer obsession. We foster a work environment where you are challenged, impactful, and valued for your expertise. Our culture is rooted in caring for the individuals who care for our guests, and our greatest competitive advantage is our team members. Top talent are the core of our success. If you aspire for growth and operational excellence, come join our team!

Job Summary :

As Vice President of Operations, you will ensure assigned business operations are efficient, effective, and aligned with our commitment to hospitality and culinary excellence. You will lead multi-unit teams, drive operational performance, and cultivate a culture of service and innovation in alignment with the client vision. Success in this role requires exceptional emotional intelligence, resilience, and the ability to collaborate across diverse departments to deliver seamless, consistent experiences. The ideal candidate thrives in dynamic environments, navigates ambiguity with confidence, and inspires teams through empathy, clarity, and purpose.

Responsibilities :

Client & Stakeholder Engagement

• Build and maintain strong relationships with clients, partners, and stakeholders.
• Identify client needs and communicate account progress and new programs.
• Monitor satisfaction surveys and proactively act on feedback to enhance service delivery.

Leadership & Collaboration

Operational Excellence

Financial & Strategic Management

Innovation & Growth

Team Development

Core Competencies

Qualifications :

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer : this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Compass One maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Compass One are offered many fantastic benefits.

Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Req ID : 1470573

Compass Corporate

Jonee Love

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