Team LeadPotomac Family Dining Group • Germantown, Maryland, United States, 20876
Team Lead
Potomac Family Dining Group • Germantown, Maryland, United States, 20876
30+ days ago
Job type
- Full-time
Job descriptionBuilds a culture using the Vision / Mission statement to guide People, Profits, and Guest Experience Ensures the immediate response and correction of all verbal guest complaints Ensures a high-quality guest experience by employing tools such as table touching and proactivity in resolving potential guest issues Teaches and enforces alcohol awareness Assist in maintaining adequate inventory levels Ensures product preparation and presentation uncompromisingly meeting company standards Ensures effective safety and security programs according to company policy and government standards and reports any concerns to Associate or General Manager Promotes restaurant organization, cleanliness and sanitation Completes basic assigned administrative functions associated with restaurant opening and closing procedures Ensures cash handling procedures are completed according to company and brand policy Manages service of alcohol according to all state and federal laws and regulations, as well as company and brand and policies and standards Accepting and auditing deliveries Assists in supervising Team Member performance Operates with a high degree of Professionalism, Ethics and Integrity, maintaining a role-model image Performs other related duties as required and assigned Point-of-sale computerized system Phone Soda fountain operation Tabletop Electronic Device Office equipment such as computers, printers, and scanners. Broiler, Grill and Mid Stations within a kitchen Weight and measurement devices Cooking tools and utensils Dishwashing station and equipment Operation of cleaning tools such as cleaning cloths, buckets, brooms, mops, hoses Pots, Pans and trays Computer monitor and kitchen order management systems Operation of blenders, frozen drink machines, and other bar equipment 21+ years old ServeSafe Alcohol Certification a plus Reading, writing, basic math and verbal communication skills in English is required Bi-lingual experience a plus Reliable transportation and government issued driver’s license required High School Degree or GED required Proven ability to handle complex customer service situations Ability to pass company background check 1-2 years of supervisory experience, preferably in a casual dining or bar service capacity Ability to work 20-40 hour work weeks and flexible schedule consisting of mornings, mid-day shifts, evenings, weekends and holidays Sound judgement Decision maker Problem solver Organization and planning Communication Attention to detail Coaching Accountable Friendly / Engaging Ability to wipe down table tops, table legs, pick up debris off of the floor, and wipe down booth seats in the bar area of the restaurant. Transports plates, glasses, and baskets to and from the service bar and kitchen more than 30 times per shift. Mobility required during the entire shift. Transports glass racks and cases up to 25 pounds up to 15 times per shift. Ability to stand and exert fast-paced mobility for periods of up to four (4) hours in length. Must have a good sense of balance, be able to reach, bend, stoop, and kneel and frequently lift as much as 50 pounds. Frequent immersion of hands in water every five (5) minutes throughout a shift. Must be able to speak clearly and listen attentively to guests and other employees.
POSITION SUMMARY : Supervisory position primarily responsible for leading a shift and people and processes for delivering superior food and beverage service to restaurant guests within the restaurant according to Potomac Family Dining Group and Applebee’s brand standards for timeliness, accuracy, and guest service.
ESSENTIAL DUTIES AND TASKS :
- Assists in supervising Restaurant Environment during scheduled shifts with very limited decision making authority :
Ensures prompt, friendly service according to company guidelines
EQUIPMENT / COMPUTER SKILLS :
SUPERVISORY RESPONSIBILITY : Any hourly Team Member on shift at the given time
MINIMUM QUALIFICATIONS :
KEY COMPENTENCIES :
PHYSICAL DEMANDS :
Travel : Negligible
WORKING CONDITIONS : Subject to wet floors; loud noises; fast-paced; outdoor conditions.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PI684512fe1f87-30511-38896206
Create a job alert for this search
Team Lead • Germantown, Maryland, United States, 20876
Related jobs
Team Lead For Retail Experience.Monos is a Canadian-based, sustainability-focused travel and lifestyle brand, offering premium luggage and travel essentials at accessible prices.Inspired by the Jap...Show more
We believe that taking care of our guests begins with taking care of our crew, and we try to do an amazing job with both.
No insane hours, no crazy demands; just great food, great people and a great...Show more
Our company at H&R Block believes in the power of people helping people.Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We strive to con...Show more
Herndon, VA ( Hybrid 3 days a week ) Position : Implementation Team Lead – US Job Type : Full-time Assured Data Protection is a global leader in data backup and disaster recovery managed servic...Show more
Rally House is a specialty retail store that carries all things local! We are looking for team members who are looking for a part-time leadership career and enjoy working for a growing organization...Show more
This is the job title and description.The content has been cleaned and formatted to be consistent across the platform.Show more Supervisory position primarily responsible for leading a shift and people and processes for delivering superior food and beverage service to restaurant guests within the restaurant according to Pot...Show more 
We set high standards and live up to them, ensuring that everything we do is done with care and quality.We approach every challenge with ambition and commitment, holding ourselves and each other ac...Show more
Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.
At Academy Sports + Outdoors, our Purpose is to make it easier for everyon...Show more
At Freddie Mac, our mission of Making Home Possible is what motivates us, and it's at the core of everything we do.Since our charter in 1970, we have made home possible for more than 90 million fam...Show more
Responsibilities And Qualifications.Monitor and control project budgets.Capability to make decisions under pressure.Possess managerial, leadership and communication skills.Ensure the baseline confi...Show more
Location : Hagerstown, Maryland US.The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies ...Show more
The Red Gate Group, founded in 2006, is a Service-Disabled Veteran-Owned Company based in Chantilly, VA.As an SDVOSB, the Red Gate Group has established a reputation for delivering quality multi-ti...Show more
At Agile Defense we know that action defines the outcome and new challenges require new solutions.That's why we always look to the future and embrace change with an unmovable spirit and the courage...Show more Coach and model service excellence through accurate and high quality picking, staging, and order validation.Respond to customer and associate questions, resolve issues, and escalate when needed.Bal...Show more 
Tempur Sealy is committed to improving the sleep of more people, every night, all around the world.As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we k...Show more
CVP seeks a Technical Team Lead to build solutions that embrace the culture of Agile and DevSecOps techniques.Our innovative processes and tech solutions consistently decrease development time and ...Show more
At Agile Defense we know that action defines the outcome and new challenges require new solutions.That's why we always look to the future and embrace change with an unmovable spirit and the courage...Show more
Retail Team Lead
Monos • Washington, DC, US
Full-time
Last updated: 30+ days ago • Promoted
Team Lead
TradeJobsWorkforce • 20598 Alexandria, VA, US
Full-time +1
Last updated: 30+ days ago • Promoted
BA Associate Team Leader
Maryland Staffing • Silver Spring, MD, US
Full-time +1
Last updated: 1 day ago • Promoted
Technical Implementation Team Lead
Assured Data Protection • Herndon, VA, US
Full-time
Quick Apply
Last updated: 17 days ago
Team Sales Lead
Rally House • College Park, MD, US
Part-time +1
Last updated: 30+ days ago • Promoted
Retail Part Time Team Lead
Office Depot • Washington, DC, US
Part-time
Last updated: 30+ days ago • Promoted
Team Lead
Potomac Family Dining Group • Fairfax, Virginia, United States, 22033
Full-time
Last updated: 30+ days ago
Senior Technical Consultant (Team Lead)
Appian Corporation • McLean, VA, US
Full-time
Last updated: 21 days ago • Promoted
Store Team Lead
Academy Sports and Outdoors • Hagerstown, MD, US
Full-time
Last updated: 30+ days ago • Promoted
Loan Administration Team Lead
Freddie Mac • Falls Church, VA, US
Full-time
Last updated: 15 days ago • Promoted
Rapid Response Team Lead
TekSynap • Washington, DC, US
Full-time
Last updated: 30+ days ago • Promoted
Team Lead
Rack Room Shoes • Hagerstown, MD, US
Part-time
Last updated: 30+ days ago • Promoted
Mission Assurance Team Lead
Red Gate Group • Chantilly, VA, US
Full-time
Last updated: 30+ days ago • Promoted
Rapid Response Team Lead
Agile Defense • Washington, DC, US
Full-time
Last updated: 30+ days ago • Promoted
Full Time - Fulfillment Team Lead - Opening
Maryland Staffing • Hagerstown, MD, US
Full-time +1
Last updated: 21 hours ago • Promoted • New!
Team Lead
Tempur Sealy • Tysons, Virginia, United States
Full-time
Last updated: 17 days ago • Promoted
Technical Team Lead
Customer Value Partners • Washington, DC, US
Full-time
Last updated: 20 days ago • Promoted
Rapid Response Team Lead
Clearance Jobs • Washington, DC, US
Full-time
Last updated: 30+ days ago • Promoted