Customer Service Representative Richfield
We are seeking Customer Service Representatives to assist our client’s customers via inbound calls in a fast-paced environment.
Our representatives provide excellent service to existing customers with a one call resolve mindset. We accomplish this by handling customer questions and concerns with speed and professionalism.
Experienced or entry-level candidates should be willing to learn on the job, have excellent communication skills, and be highly reliable.
A world of opportunity is waiting...
Let’s get started!
Benefits
- Medical, Dental, Vision (Eligible after 30 days)
- Tuition Reimbursement
- Paid Time Off (Earn immediately and use after 90 days)
- Referral Incentive Program
- Premium discount offerings (movie tickets, amusement parks, gyms, etc.)
- Performance Bonus
Responsibilities
- Answer inbound calls and greet customers with energy and enthusiasm
- Collaborate as part of a team to accomplish individual and team results
- Understanding and striving to meet or exceed call center metrics while providing excellent and consistent customer service.
- Meets department productivity and quality standards.
- Strive for first call resolution and take true ownership of customer needs and issues
- Demonstrated expertise in knowledge of policies and procedures related to client policies
- Utilizing software, databases, scripts, and tools appropriately.
Requirements
- You have the flexibility to work any shift, including nights and especially weekends
- Minimum High school diploma, GED
- At least 6 months of customer service experience in a transaction based environment (call center, food service, hospitality, or retail) preferred, demonstrating ability to be empathetic and compassionate
- Attendance is key to success and necessary to meet objectives
- Clear a criminal background check and drug screen
We’re excited you’ve considered to Be More with iQor. We’ll help you reach, stretch and realize your potential. Grow More with your own customized career path.
Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community.
Customer Service Account Representative
Verify customer pricing and terms of sale and maintain customer quotations, summary billing setup and rebates in ERP system. High School or GED and 3 to 5 years of prior experience in the areas of customer service, accounts payable, or order entry. Responsible for providing external customer support...
Customer Service Representative
Responsible for assisting Hamilton Parker customers at the Customer Service Counter. The Customer Service Representative must reflect and represent Hamilton Parker’s core values, H. Work at customer service counter assisting contractors and retail customers with orders in person and over the phone. ...
Customer Service Representative
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise...
Senior Customer Service Representative, Customer Billing & Account Support (CBAS)
Maintains records on complex order packages for print products, assists customers/agents with standard pricing questions, performs complex database research, maintains tables on customer files, creates/maintains reports on Excel. The Customer Billing & Account Support (CBAS) department is respon...
Customer Service Representative
Related experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador. Use your in...
WFH Customer Service Representative - Intuit
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
Customer Service Representative Weekend Mornings
The customer service representative will greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed!. Customer Service Representative. The customer service representative will check in members, provide tours of the club and sign...
Customer Service Representative - Gills Car Wash
WE WANT YOU TO JOIN OUR GILLS CREW!!....
Customer Service Representative
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise...
Customer Service Representative
Service customers by proactively keeping them informed of their quote/order status and delays, responding quickly to customer outreach, answering customers questions, troubleshooting, and resolving issues, etc. Customer Service Representatives. Customer service representatives. Educate customers abo...