Collections Manager

Collections Manager

LaSalle Network is hiring on behalf of a fast-growing personal loan company dedicated to providing accessible, responsible lending solutions to their customers. Due to growth, they are seeking a Collections Manager who shares that commitment and can bring leadership expertise to a team of growing collectors.

The Collections Manager will lead the collections team and help improve recovery rates while maintaining a customer-first approach. The ideal candidate is a player / coach someone who can lead by example, manage performance metrics, and jump on calls when needed to support the team.

This is an on-site position based in Summit, IL, offering the opportunity to work closely with leadership and make a direct impact on our companys growth.

Collections Manager Responsibilities :

• Lead, coach, and develop a team of collections representatives to achieve performance and compliance goals.
• Take calls directly when needed to model best practices and assist during peak periods.
• Monitor key metrics such as delinquency rates, recovery performance, and customer satisfaction.
• Partner with compliance and operations teams to ensure all collections activities align with federal and state regulations.
• Identify process improvements and implement strategies that increase efficiency and recovery rates.
• Maintain a positive, motivating, and accountable team culture.

Collections Manager Requirements :

This position pays between $90,000-100,000 base salary with eligibility for bonus. Full benefits offered.