Warehouse Specialist

Location : Burbank, CA

Employment Type : Fulltime

Pay Rate : $22-25 / hour

Hours : 5 : 30am-3pm or 4pm-12 : 30am PST (might need to work overtime or during the weekends)

• Business-level proficiency in Mandarin is required for this role due to the nature of the position, which involves frequent direct communication with Mandarin-speaking customers / clients. This language skill is essential to effectively understand their needs, address inquiries, and provide support.

Key Responsibilities :

Assistant supervisors with operations of DSPs, ensuring compliance with company standards.

Develop and enforce quality assurance protocols.

Monitor performance and drive continuous improvement.

Oversee warehouse activities for consistency and reliability.

Conduct daily control meetings and performance reviews.

Recruit qualified DSPs and provide onboarding.

Design training to improve service quality.

Oversee regional fleet operations, task distribution, and cost control.

Continuously optimize collection models and processes.

Coordinate with internal teams and external partners.

Handle daily operations and emergency responses.

Requirements :

Bachelor's degree or equivalent

Strong leadership, analytical, and decision-making skills.

Able to perform under pressure in fast-paced environments

Benefits :

7 PTO days

5 Paid Sick Leave Days

6 Paid Holidays

401K 100% Matching up to 2%

50% Medical insurance, 100% Dental and Vision Insurance