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Remote Health Care Customer Service RepresentativeVirtualVocations • Pasadena, Texas, United States
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Remote Health Care Customer Service Representative

Remote Health Care Customer Service Representative

VirtualVocations • Pasadena, Texas, United States
4 days ago
Job type
  • Full-time
  • Remote
Job description
Working remotely, the full-time Health Care Customer Service Representative will manage inbound and outbound calls to resolve billing and payment issues, provide information regarding insurance and financial assistance, and ensure adherence to client-specific protocols in a fast-paced environment. Key responsibilities Handles calls to resolve billing and payment issues while utilizing established work queues and call pools Responds professionally to patient inquiries and provides thorough explanations regarding their accounts Monitors and enters payment arrangements, ensuring compliance with applicable laws and client protocols Required qualifications 1+ years of experience in a call center or customer service role with public interaction Knowledge of medical terminology, patient billing, and healthcare insurance preferred Ability to thrive in a fast-paced, deadline-oriented environment Strong organizational skills with the capacity to manage multiple tasks simultaneously Flexibility in scheduling, including availability for evenings and weekends as needed
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Remote Health Care Customer Service Representative • Pasadena, Texas, United States

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