Software Engineer II - Communications

Job Description

Job Description

Who we are looking for :

We are looking for a Full Stack Software Engineer II to join our Platform Communications team and help build the future of how our customers connect. This platform delivers a robust framework for SMS, email, chat and voice communications —while equipping other teams with powerful tools to build Agentic Workflows that push automation even further, streamlining both operations and communications. In this role, you'll be a core contributor writing high-quality code and delivering features that power a platform sending over 1 billion messages a year.

This is an ideal opportunity for a driven and collaborative platform engineer who is passionate about their craft and enjoys turning complex problems into elegant solutions. We foster an environment that empowers small teams to set the technical direction of our solutions collaboratively.

Responsibilities :

Design, build, and maintain high-quality, scalable, and well-tested code for our core platform

Own the end-to-end delivery of features of moderate complexity, from initial planning and design to deployment and production support

Collaborate with product managers, designers, and other engineers to ship features and resolve bugs in a timely manner

Proactively identify and implement improvements to our existing systems and engineering processes

Contribute to the team's on-call rotation to ensure the reliability and uptime of our services

You know you're the right fit if…

You have a strong sense of ownership and can independently drive tasks to completion

You are proactive about seeking feedback and are committed to continuous learning and improvement

You can take a feature request of moderate complexity, break it down into smaller tasks, and execute on it efficiently

You are passionate about building great products and have a strong understanding of the customer's perspective

You are comfortable working across the entire stack, from front-end user interfaces to back-end services and databases

Must haves :

2-4+ years of experience working in agile software engineering teams

Experience with object-oriented languages (Python, Ruby, JavaScript, TypeScript, Java, C#, etc.)

Experience with modern front-end frameworks, particularly React or similar libraries (e.g., Vue, Angular)

Experience building and consuming RESTful APIs

Familiarity with modern cloud platforms (e.g., AWS, GCP, or Azure)

A solid understanding of relational databases (e.g., PostgreSQL, MySQL) and when to use them

Experience writing automated tests and a commitment to a quality mindset

Nice to have :

Experience with large-scale, event-driven architectures

Experience working on platform teams or building services for other internal engineering teams

Compensation & Benefits

The base salary that we reasonably expect to pay for this role is $114,400 - $143,000.

The actual base salary for this role will be determined by a variety of factors, including but not limited to the candidate’s skills, education, experience, etc.

Please note that base pay is one important aspect of a compelling Total Rewards package. The base pay range indicated here does not include any additional benefits or bonuses / commissions that you may be eligible for based on your role and / or employment type.

Regular full-time employees are eligible for benefits - see here.