Retail Sales Lead
The Salvation Army Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to "Do The Most Good" at our Blossom Hill Thrift Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping / donor experience, enhance customer service, problem-solving and teamwork skills, while contributing to the success of our Program and its participants.
Employee Benefits Offered :
- Opportunity for career growth
- Paid time off
- Employee Discounts
- Employee Referral Bonuses
As our enthusiastic and hardworking Sales Lead, you will be responsible for (but not limited to) :
Takes an active role and partners with the Store Manager in daily store operations.Assumes responsibility for all day-to-day store operations (including personnel and cash handling) in the absence of the Store and / or Assistant Manager.Assists Store Manager to monitor and analyze key performance indicators to drive store sales and increase profitability.In the absence of the Store Manager and Assistant Manager - Schedule Store Employees to ensure appropriate coverage in store and donation center.Ensure high levels of Customer and Donor satisfaction through excellent service.BRP (Back Room Processing) Support Store Manager to ensure Back Room Processors / Warehouse Associates work effectively and efficiently.Responsible for supervision, support, and conduct reporting of program Beneficiaries if or when Work Therapy Assignments are put in place at the store.In the absence of the Store Manager and Assistant Manager - Responsible for the protection and security of store currency, inventory, and property.Ensure building is secured during non-operating hours.Assures that safety measures are established and maintained consistent with ARC policy and governmental regulations.May transfer or be relocated to other stores based on business needs.Completes all tasks as assigned by the District Sales Manager, Command Retail Directors and Command Administration.Position Objectives :
To provide customers with the best selection, exceptional service and well-organized stores.Accountable for meeting store sales and income budget expectations.Create a positive and mentoring environment for Beneficiaries.Implement positive and effective Work Therapy Assignments.Qualifications to be considered for this position :
High School diploma / GED RequiredMinimum of one-year previous retail experience and Supervisory experience preferredMust pass background checkAbility to communicate effectivelyPhysical Demands :
Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.Ability to grasp, push, pull objects.Ability to lift up to 50lbs.Ability to perform various repetitive motion tasks.Core Competencies :
Problem SolvingOral CommunicationWritten CommunicationTeamworkSchedule : Our stores operate 7 days per week. Work schedules are determined by Management and employee must be flexible to always ensure adequate store coverage. Sales Leads may be scheduled to work any part time shift including evenings, weekends, and holidays.
Behaviors Preferred :
DedicatedDetail OrientedTeam PlayerEducation Required :
GED or betterHigh School or Equivalent or betterEqual Opportunity Employer / Protected Veterans / Individuals with Disabilities