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Eastern Star Home
ReceptionistEastern Star Home • Oriskany, NY
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Receptionist

Receptionist

Eastern Star Home • Oriskany, NY
29 days ago
Job type
  • Part-time
Job description
Eastern Star Home -

Job Summary:

The Nursing Home Receptionist serves as the first point of contact for residents, families, visitors, and staff. This role requires a warm, professional, and organized individual who can manage a variety of administrative tasks while maintaining a friendly and supportive environment. This is a part time position.

Key Responsibilities:

  • Greet and assist visitors, residents, and staff in a courteous and professional manner

  • Answer, screen, and forward incoming calls; take messages and direct to appropriate personnel

  • Maintain visitor sign-in logs and enforce visitor policies

  • Respond to inquiries and provide information about facility services and procedures

  • Manage incoming and outgoing mail and deliveries

  • Assist with administrative duties such as filing, copying, data entry, and scheduling appointments

  • Maintain cleanliness and organization of the front desk/reception area

  • Support resident communication needs (e.g., scheduling transportation, family calls)

  • Follow HIPAA regulations and facility confidentiality policies

  • Respond to emergency situations per facility protocols

Qualifications:

  • High school diploma or equivalent required

  • Prior receptionist or customer service experience preferred, especially in a healthcare setting

  • Excellent communication and interpersonal skills

  • Ability to multitask and remain calm under pressure

  • Basic computer skills (Microsoft Office, email, etc.)

  • Familiarity with elder care or long-term care settings is a plus

Working Conditions:

  • Requires evening and/or weekend shifts

  • Desk-based work with some light lifting (mail, office supplies)

  • Exposure to a healthcare environment with elderly or vulnerable residents

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Receptionist • Oriskany, NY

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