Operations Manager (Field Supervisor) - Commercial Landscape Maintenance

Operations Manager

At James River Grounds Management, we offer superior commercial landscape services and take the time to create outstanding client relationships. These relationships enhance the customer experience as we become valued members of your team. We'll take the stress out of managing your landscapeand go above and beyond your expectations to win your trust. Our use of current technology and state-of-the art equipment, plus our commitment to technical training for all employees, ensures that our clients receive both outstanding landscaping and superior customer service. We provide complete commercial landscape programs, including landscape maintenance and management, irrigation management, landscape enhancements, and snow and ice management. As part of the Aspen Grove Landscape Companies, we offer the expertise and personal touch of a local company, coupled with the support and vast resources of a national organization.

Our mission is to become an industry leader by growing relationships that produce quality landscapes, adding value to our customers and employees. Our values include quality, integrity, and communication.

Compensation and benefits include a competitive salary and bonus, company vehicle, cell phone, laptop, comprehensive benefits, life insurance, voluntary LTD, 401k (match), PTO, paid holidays, and paid training and development.

The operations manager is responsible for managing all aspects of operations and production on a portfolio of maintenance accounts including labor, materials, and equipment. This position reports directly to the branch manager and is responsible for managing a book of business at a minimum of $1 million. Essential functions and responsibilities include supporting company vision, policies, procedures, safety / training programs, performing inspections of equipment and vehicles, ensuring client requests are responded to in a timely manner, managing budget and monitoring job cost reports, managing and leading several teams, training employees on all aspects of job, working closely with the branch manager to lead the branch and meet monthly budgets, and more.

KPIs include quality control audits, safety inspections, contract renewal, quality jobs completed on time within the budgeted hours, customer surveys, equipment inspections, and more.

Education and experience qualifications include a minimum of a high school diploma or GED, 25 years of experience as a supervisor / manager, general knowledge of irrigation systems & turf management programs, and more.

Skills and abilities qualifications include excellent organizational skills and attention to detail, exceptional problem-solving skills, ability to work independently with a high level of accountability and responsibility, strong interpersonal and communication skills, strong working knowledge of computers with proficiency in Microsoft Outlook, Word, and Excel, and more.

Physical requirements include rarely crawling, climbing poles, color vision, climbing ladders, balancing, lifting up to 50lbs, occasionally sitting, stooping, kneeling, squatting, body twisting, climbing on / off truck, gripping lifting over 10lbs to 50lbs, reaching, range of motion, depth perception, lifting, carrying, pushing, pulling, climbing stairs, lifting up to 10 lbs, frequently standing, walking, sense of touch, manual dexterity, reading, and continuously speaking clearly, seeing distant, seeing, hearing speech range.

We offer a competitive range of benefits to support our employees' health, well-being, and financial security. We partner with the Department of Homeland Security / U.S. Customs and Immigration Service to e-verify all newly hired employees. An equal opportunity employer.