Customer & Community Advocacy Manager

Customer & Community Advocacy Manager

As the Customer & Community Advocacy Manager , you will own programs that elevate DataDome's credibility and visibility among customers, champions, and industry communities. You'll split your time between customer marketing (reviews, case studies, advocacy) and community marketing (champions program, Reddit / forums engagement, industry memberships). This role is highly cross-functional, partnering with Product Marketing, Content, Account Management, and SMEs, while maintaining ownership of execution and creation.

Our team is part of the Corporate Marketing department , which drives corporate messaging, branding, content, communications, and PR. We are storytellers and strategists working to advance DataDome's mission : freeing the web from fraudulent traffic .

You will thrive here if you are resourceful, credible with senior cybersecurity and fraud leaders, and excited to scale community and advocacy programs globally.

You will be more specifically in charge of things like...

Customer Marketing

• Drive customer review campaigns (G2, Gartner Peer Insights, etc.) and secure testimonials.
• Identify and amplify customer success stories into co-marketing opportunities and speaking engagements.
• Coordinate customer-facing campaigns.
• Collaborate with field marketing on in-person events creation and customer participation.
• Collaborate with PMM on Customer Advisory Board initiatives.

Champions Program

Reddit & Forums Engagement

Industry Memberships

It would be great if you have

What's in it for you?

What are the next steps?

About DataDome :

DataDome stops cyberfraud and bots in real time, outpacing AI-driven fraud from simple to sophisticated across your sites, apps, and APIs. Named a Leader in the Forrester Wave for Bot Management, the DataDome platform is built on a multi-layered AI engine that focuses on intent, not just identity. Because it's not about knowing who's real, it's about what they intend to do. With thousands of AI models that adapt to every fraudulent click, signup, and login, DataDome blocks fraud in less than 2 milliseconds, without compromising performance. DataDome is fully automated and integrates seamlessly into any tech stack. Backed by a 24 / 7 SOC team of advanced threat researchers, DataDome stops over 400 billion attacks annually. Experience protection that outperforms with DataDome.

DataDome is an equal opportunity employer, and proud to be committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability, or age.